Is this Old City hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Old City hotel?

Check-in time for Old City hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Old City hotel have a swimming pool?

Yes, this Old City hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Old City hotel?

Best-rates for the Old City hotel starts from $145 per night with includes Guest Services, Breakfast, Oceanfront, Bar, Accessibility, EV Charge Station, Wellness Facilities, Fireplace/Heating, Entertainment, Laundry, Air Conditioner, Pet Friendly, View, Wheelchair Accessible, Ocean View, Child Friendly, Parking, Pool, Business Services, Restaurant, Internet, Private Pool, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Old City hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Old City hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Old City hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Old City hotel?

Based on the information reported by the owner or manager, the Old City hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Old City hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Crowne Plaza Knoxville Downtown University by IHG | Hotel in Knoxville

| 9.1 (528 Reviews) | Pet Friendly 10 Bathrooms 32 Guests

Old City Hotel | Crowne Plaza Knoxville Downtown University by IHG

Hotel in Old City, Knoxville

A 10-minute walk from the University of Tennessee and the Knoxville Convention Center, this hotel features an on-site bar, indoor pool, and free in-room Wi-Fi. The rooms at the Knoxville Crowne Plaza Hotel include warm colors and hardwood furniture. Guests can watch cable on the flat-screen TV. A work desk and coffee maker are also provided. The on-site gym is open 24 hours a day. A business center is located off of the lobby and dry cleaning services are available. Mahogany's restaurant is open for breakfast.The Library, a pub-style bar, is open in the evenings and has a full-service bar. The Knoxville Zoo is 3 miles from Crowne Plaza Hotel Knoxville. The Tennessee Theater is a 5-minute walk away. Swimming pool #1 closed from Monday, 28 October 2024, until 30 October 2024.

Crowne Plaza Knoxville Downtown University by IHG is located in Knoxville.

This 155 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Oceanfront, Bar, Guest Services, and several others. This is a 4 star rated property and has over 528 reviews with the average score of 9.1 . Coming to Knoxville and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 155 Bedrooms Hotel if you want to learn more about this place in Knoxville. These details are authentic, as they are provided by our partner, booking.com.

This Crowne Plaza Knoxville Downtown University by IHG in Knoxville is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Crowne Plaza Knoxville Downtown University by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Private Pool

Ocean View

Oceanfront

Accessibility

Security/Safety

EV Charge Station

Business Services

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Breakfast in the room

Fruit

Kids' meals

Restaurant

Wine/Champagne

Parking

Parking on site

Electric vehicle charging station

Accessible parking

Parking

Parking garage

Accessibility

Wheelchair accessible

Raised toilet

Toilet with grab rails

Auditory guidance

Activities

Indoor pool

Indoor pool (year-round)

Fitness

Fitness center

General

Elevator

Hypoallergenic room available

Facilities for disabled guests

Wifi in all areas

Pet friendly

Air conditioning

Smoke-free property

Safe

Non-smoking rooms

Heating

Guest Services

Baggage storage

Fax/Photocopying

Business center

Pet bowls

Daily housekeeping

24-hour front desk

Vending machine (snacks)

Dry cleaning

ATM on site

Vending machine (drinks)

Meeting/Banquet facilities

Room service

Internet

Free Wifi

Internet

Wifi

Security/Safety

Fire extinguishers

Key card access

Smoke alarms

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Breakfast to-go containers

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Cashless payment available

Spa

Heated pool

Swimming pool

Beach chairs/Loungers

Policies

Check-in

The minimum age for check-in is 21

Cancellation policy

Special conditions

Payment Policy

Credit card required

Pet Policy

Pets are allowed and charges may apply.

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.16

Location:

9.33

Staff:

9.32

Facilities:

8.95

Comfort:

9.16

Cleanliness:

9.15

Matt

Dec 10, 2025 08:00:00 AM

Review Score: 8

USA

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Hotel was nice and very clean. Walking distance to just about everything we needed. Market square right across the street.

Negative: Shower was awkward and not user friendly. Construction happening during our stay and the sewage smell in the elevator

Summary: Short and sweet stay, staff was very attentive

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room Room Type: Double Room Size: 28 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Shampoo, Bathtub or shower, Free toiletries, Guest bathroom, Towels/Sheets (extra fee), Towels, Body soap, Shower cap, Hairdryer, Shower, Toilet paper, Conditioner, Toilet General Key card access, Heating, Trash cans, Laptop safe, Air conditioning, Hypoallergenic, Safe, Iron, Smoke Alarm, Carpeted Media & Technology Telephone, Satellite channels, Radio, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Microwave View City view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Clothes rack Pool and Spa Heated pool, Pool cover, Pool towels Layout Window Physical distancing Single-room AC for guest accommodation
Standard Queen Room with Sofa Bed - Non-Smoking Room Type: Double Room Size: 28 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Shampoo, Bathtub or shower, Free toiletries, Guest bathroom, Towels/Sheets (extra fee), Towels, Body soap, Shower cap, Hairdryer, Shower, Walk-in shower, Toilet paper, Conditioner, Toilet General Interconnecting room(s) available, Key card access, Heating, Trash cans, Laptop safe, Air conditioning, Hypoallergenic, Safe, Iron, Smoke Alarm, Carpeted Media & Technology Telephone, Satellite channels, Radio, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Microwave Living Area Sofa View City view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Sofa bed, Clothes rack Pool and Spa Heated pool, Pool cover, Pool towels Layout Window Physical distancing Single-room AC for guest accommodation
Standard King Room Room Type: Double Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Shampoo, Bathtub or shower, Free toiletries, Guest bathroom, Towels/Sheets (extra fee), Towels, Body soap, Shower cap, Hairdryer, Shower, Walk-in shower, Toilet paper, Conditioner, Toilet General Interconnecting room(s) available, Key card access, Heating, Trash cans, Laptop safe, Air conditioning, Hypoallergenic, Safe, Iron, Smoke Alarm, Carpeted Media & Technology Telephone, Satellite channels, Radio, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Microwave Living Area Desk View City view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Clothes rack Pool and Spa Heated pool, Pool cover, Pool towels Layout Window Physical distancing Single-room AC for guest accommodation
Premium King Room - Top Floor Room Type: Double Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bathrobe, Private bathroom, Shampoo, Bathtub or shower, Free toiletries, Guest bathroom, Towels/Sheets (extra fee), Towels, Body soap, Shower cap, Hairdryer, Shower, Walk-in shower, Toilet paper, Conditioner, Toilet General Key card access, Heating, Trash cans, Laptop safe, Air conditioning, Hypoallergenic, Safe, Iron, Smoke Alarm, Carpeted Media & Technology Telephone, Satellite channels, Radio, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Microwave Living Area Desk View City view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Clothes rack Pool and Spa Heated pool, Pool cover, Pool towels Layout Window Physical distancing Single-room AC for guest accommodation
Twin Rom with Mobility Accessible Roll In Shower - Non-Smoking Room Type: Twin Room Size: 28 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Shampoo, Bathtub or shower, Free toiletries, Guest bathroom, Towels/Sheets (extra fee), Towels, Body soap, Shower cap, Hairdryer, Shower, Walk-in shower, Toilet paper, Conditioner, Toilet General Key card access, Heating, Trash cans, Laptop safe, Air conditioning, Hypoallergenic, Safe, Iron, Smoke Alarm, Carpeted Media & Technology Telephone, Satellite channels, Radio, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Microwave View City view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock Accessibility Roll-in shower, Raised toilet, Entire unit wheelchair accessible, Hearing accessible, Lower sink, Toilet with grab rails, Shower chair, Adapted bath, Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Clothes rack Pool and Spa Heated pool, Pool cover, Pool towels Layout Window Physical distancing Single-room AC for guest accommodation
King Room with Mobility Accessible Tub and Roll-In Shower Room Type: Double Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Shampoo, Bathtub or shower, Free toiletries, Guest bathroom, Towels/Sheets (extra fee), Towels, Body soap, Shower cap, Hairdryer, Shower, Walk-in shower, Toilet paper, Conditioner, Toilet General Key card access, Heating, Trash cans, Laptop safe, Air conditioning, Hypoallergenic, Safe, Iron, Smoke Alarm, Carpeted Media & Technology Telephone, Satellite channels, Radio, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Microwave Living Area Desk View City view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock Accessibility Roll-in shower, Raised toilet, Entire unit wheelchair accessible, Hearing accessible, Lower sink, Toilet with grab rails, Shower chair, Adapted bath, Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Clothes rack Pool and Spa Heated pool, Pool cover, Pool towels Physical distancing Single-room AC for guest accommodation
Standard Room with Two Queen Beds Room Type: Double Room Size: 28 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Shampoo, Bathtub or shower, Free toiletries, Guest bathroom, Towels/Sheets (extra fee), Towels, Body soap, Shower cap, Hairdryer, Shower, Walk-in shower, Toilet paper, Conditioner, Toilet General Interconnecting room(s) available, Key card access, Heating, Trash cans, Laptop safe, Hardwood or parquet floors, Air conditioning, Hypoallergenic, Safe, Iron, Smoke Alarm, Carpeted Media & Technology Telephone, Satellite channels, Radio, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Microwave View City view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Clothes rack Pool and Spa Heated pool, Pool cover, Pool towels Physical distancing Single-room AC for guest accommodation
Double Room with Two Double Beds - Disability Access Room Type: Double Room Size: 28 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Shampoo, Bathtub or shower, Free toiletries, Guest bathroom, Towels/Sheets (extra fee), Towels, Body soap, Shower cap, Hairdryer, Shower, Walk-in shower, Toilet paper, Conditioner, Toilet General Key card access, Heating, Trash cans, Laptop safe, Air conditioning, Hypoallergenic, Safe, Iron, Smoke Alarm, Carpeted Media & Technology Telephone, Satellite channels, Radio, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Microwave View City view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock Accessibility Raised toilet, Entire unit wheelchair accessible, Hearing accessible, Lower sink, Toilet with grab rails, Shower chair, Adapted bath, Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Clothes rack Pool and Spa Heated pool, Pool cover, Pool towels Physical distancing Single-room AC for guest accommodation
One-Bedroom Suite Room Type: Suite Room Size: 56 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Shampoo, Bathtub or shower, Free toiletries, Guest bathroom, Towels/Sheets (extra fee), Towels, Body soap, Shower cap, Hairdryer, Shower, Walk-in shower, Toilet paper, Conditioner, Toilet General Key card access, Heating, Trash cans, Laptop safe, Air conditioning, Hypoallergenic, Safe, Iron, Smoke Alarm, Carpeted Media & Technology Telephone, Satellite channels, Radio, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Microwave Living Area Sitting area, Desk View City view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Sofa bed, Clothes rack Pool and Spa Heated pool, Pool cover, Pool towels Physical distancing Single-room AC for guest accommodation
Suite Room Type: Suite Room Size: 56 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Shampoo, Bathtub or shower, Additional bathroom, Free toiletries, Guest bathroom, Towels/Sheets (extra fee), Towels, Body soap, Shower cap, Hairdryer, Shower, Walk-in shower, Toilet paper, Conditioner, Toilet General Key card access, Heating, Trash cans, Laptop safe, Air conditioning, Hypoallergenic, Safe, Iron, Smoke Alarm, Carpeted Media & Technology Telephone, Satellite channels, Radio, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Microwave Living Area Sitting area, Desk View City view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Sofa bed, Clothes rack Pool and Spa Heated pool, Pool cover, Pool towels Physical distancing Single-room AC for guest accommodation