Is this East Kootenay hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the East Kootenay hotel have a swimming pool?

Yes, this East Kootenay hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in East Kootenay hotel?

Best-rates for the East Kootenay hotel starts from $84 per night with includes Toiletries, Hot Tub, Air Conditioner, Business Services, Breakfast, Laundry, TV, Guest Services, Restaurant, Bar, Internet, Kitchen, Bedding/Linens, Wellness Facilities, Designated Smoking Area, Child Friendly, Parking, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is East Kootenay hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the East Kootenay hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the East Kootenay hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the East Kootenay hotel?

Based on the information reported by the owner or manager, the East Kootenay hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for East Kootenay hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the East Kootenay hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Heritage Inn Hotel & Convention Centre Cranbrook | Hotel in Cranbrook

7.8 (1003 Reviews) | 1 Bathroom

East Kootenay Hotel | Heritage Inn Hotel & Convention Centre Cranbrook

Hotel in East Kootenay, Cranbrook

Pet-friendly hotel with free parking connected to the convention center in Cranbrook
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
Weekly housekeeping is available.
Heritage Inn Hotel & Convention Centre Cranbrook offers 100 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 19

Check-out

Check-out before 11 am express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 16 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately cad 10 to 25 for adults, and cad 10 to 10 for children pet fee: cad 20 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 50 lbs per pet) pets allowed for an extra charge of cad 20 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property will place a credit card authorization for cad 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Reviews

William

Sep 13, 2025 09:13:02 AM

Review Score: 6

Summary: This is not a handicap friendly hotel. You have to go down stairs for the first floor, pool was on the basement and is was not easy to walk thru the hotel. The room has smelly carpet and we had to use spray every time that we were going inside the room.

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Heritage Inn Hotel & Convention Centre Cranbrook | Hotel in Cranbrook

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