Mountain ski retreat with restaurant and bar/lounge After a day on the slopes, return to Hotel Roc et Neige to dine at the restaurant, drink at the bar/lounge, or relax in a sauna. Hotel Roc et Neige offers 60 accommodations with complimentary bottled water and complimentary toiletries. Televisions come with cable channels.
Bathrooms include showers. This Chateau-d'Oex hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities
Parking
TV
Balcony/Terrace
Security/Safety
Business Services
Bedding/Linens
Skiing
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: 8:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome. kids stay free! one child 3 years old or younger stays free when using existing bedding. rollaway/extra beds are available for chf 45.0 per day. free cribs (infant beds)!
Payment Policy
Pet fee: chf 20 per pet, per day rollaway bed fee: chf 45.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of chf 20 per pet, per day restrictions apply; for more information contact the property at the number on the booking confirmation
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash
Reviews
vanessa
Nov 2, 2025 08:07:46 PM
Review Score:
4
Summary: The bed was very small, and the mattress was uncomfortable and uneven. There were only two small, poor-quality pillows. The room was extremely hot, and the corridors had an unpleasant smell.
The service was disappointing — we had to argue to get the parking spot that was promised at the time of booking. Upon checkout, in the rain, no umbrella or assistance was offered. They also did not seem open to hearing our feedback at the end of our stay.
See All Reviews
Reviews
vanessa
Nov 2, 2025 08:07:46 PM
Review Score:
4
Summary: The bed was very small, and the mattress was uncomfortable and uneven. There were only two small, poor-quality pillows. The room was extremely hot, and the corridors had an unpleasant smell.
The service was disappointing — we had to argue to get the parking spot that was promised at the time of booking. Upon checkout, in the rain, no umbrella or assistance was offered. They also did not seem open to hearing our feedback at the end of our stay.
John
Sep 15, 2025 10:53:15 PM
Review Score:
8
Summary: The room was spacious for two people. Shelves and bookcase for additional storage helpful. There was one straight desk cha in r, not conducive to read. Breakfast was well laid out with typical European selections.
Muhammad
Sep 8, 2025 05:21:59 PM
Review Score:
10
Summary: Juan at the reception was extremely helpful and courteous—I would strongly recommend this place to stay in town or visit nearby attractions in Gstaad.
DERIK
Jul 14, 2025 06:08:07 PM
Review Score:
10
Summary: Hotel is extremely nice and best to stay
OLD looks hotel but
OLD IS GOLD
just need to add some breakfast
I know 🇨🇭 is very expensive but should think
Otherwise all good and fantastic
Dawn
Feb 6, 2025 02:50:11 AM
Review Score:
10
Summary: Love the breakfast and staf! Amazing comfortable bed and pillow!
Kristian
Sep 8, 2022 08:43:57 PM
Review Score:
4
Summary: A lovely place to stay. The staff was very friendly. From the hotel it was a short walk to town and to hiking trails.
Thomas
Feb 1, 2022 02:13:21 AM
Review Score:
4
Summary: The hotel has refurbished rooms but is otherwise not in the best of shape and looks very dated. The restaurant was drafty and there was only one menu. The personnel was very nice, and a one-night stay for the relatively low price acceptable. Not recommended for a longer stay.
Summary: This is our second time at the R et N and it was wonderful again. We came for a writing weekend, during a rainy period, and loved our double room. What is great is that there are amazing hiking trails along the Sarine River just behind the hotel. Cuisine in the large dining room is very good and the place has a lot of character.
David
May 16, 2021 11:19:15 PM
Review Score:
5
Summary: Wonderful people made a short stay amazing.
Almost made us forget about COVID.