SureStay Hotel by Best Western North Vancouver Capilano | Hotel in District of North Vancouver

8.2 (1168 Reviews) |  1 Bathroom
Pemberton Heights Hotel | SureStay Hotel by Best Western North Vancouver Capilano

Hotel in Pemberton Heights, District of North Vancouver

Hotel with free parking, near Stanley Park
This hotel features a restaurant, a seasonal outdoor pool, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are onsite.
Housekeeping is available on request.
SureStay Hotel by Best Western North Vancouver Capilano offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.


Recreational amenities at the hotel include a seasonal outdoor pool.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Accessibility
Bedding/Linens
Wellness Facilities
Restaurant
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 1:00 am late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome. kids stay free! children 16 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for cooked-to-order breakfast: approximately cad 17 to 35 for adults, and cad 10 to 20 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

Reviews

Mary
Jul 9, 2025 12:26:07 AM
Review Score:   8
Summary: Our booking was last minute as our flight home got delayed. Staff were very professional and friendly. Room was very clean. Wouldn't hesitate to recommend.
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