Is this Ascott Raffles City Shenzhen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Ascott Raffles City Shenzhen?

Check-in time for Ascott Raffles City Shenzhen starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Ascott Raffles City Shenzhen have a swimming pool?

Yes, this Ascott Raffles City Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ascott Raffles City Shenzhen?

Best-rates for the Ascott Raffles City Shenzhen starts from $128 per night with includes Wheelchair Accessible, Business Services, Wellness Facilities, Breakfast, Laundry, Air Conditioner, Pool, Child Friendly, Restaurant, Guest Services, Internet, Bar, Toiletries, Security/Safety, Bedding/Linens, Kitchen, TV, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ascott Raffles City Shenzhen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ascott Raffles City Shenzhen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ascott Raffles City Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ascott Raffles City Shenzhen?

Based on the information reported by the owner or manager, the Ascott Raffles City Shenzhen indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ascott Raffles City Shenzhen?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Ascott Raffles City Shenzhen | Apartment in Shenzhen

| 8.8 (72 Reviews) | 1 Bedroom 1 Bathroom 3 Guests

Nanshan Apartment | Ascott Raffles City Shenzhen

1 Bedroom Apartment in Nanshan, Shenzhen

Luxury aparthotel with an indoor pool connected to a shopping center in Shenzhen
Along with an indoor pool, this smoke-free aparthotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a business center, and dry cleaning.
Each apartment features a kitchen with a refrigerator and a microwave, plus an all-in-one washing machine and dryer and an LCD TV with cable channels. Free WiFi, room service, and free bottled water are among the other amenities available to guests.
Ascott Raffles City Shenzhen offers 182 air-conditioned accommodations with all-in-one washer/dryers and safes. LCD televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Shenzhen aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Air Conditioner

Air conditioning

Bathrooms

Shower

Free toiletries

Towels provided

Hair dryer

Slippers

Bedroom

Bed sheets provided

Room service available

1 restaurant

Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 79.5 for adults and CNY 40 for children

1 bar

Kitchen

Cookware/dishes/utensils

Microwave

Refrigerator

Laundry

All-in-one washer and dryer

Laundry facilities

Dry cleaning/laundry service

Parking

No onsite parking available

Pet Friendly

No pets or service animals

Accessibility

Smoke-free property

Soundproofing

Elevator

Activities

Golf driving range on site

Fitness center

Entertainment

LCD TV with cable service

General

182 rooms

Chinese (Mandarin)

English

Near a metro station

Connected to a shopping center

In the business district

Desk

Business center

Meeting rooms

Guest Services

Playground

Children stay free (see details)

Blackout drapes/curtains

Safe

Luggage storage

Safe at front desk

Daily housekeeping

Iron/ironing board

Tour/ticket assistance

Free bottled water

24-hour front desk

Phone

Internet

Free WiFi

Security/Safety

Fire extinguisher

Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)

First aid kit

Window guards

Smoke detector installed (host has indicated there is a smoke detector on the property)

Security system

Spa

Indoor pool

Policies

Check-in

Check-in start time: 2 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! one child 5 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately cny 79.5 for adults and cny 40 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Smoking Policy

Smoking is not permitted

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges host has indicated there is a carbon monoxide detector on the property host has indicated there is a smoke detector on the property safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

gilles

Jan 31, 2026 11:51:07 AM

Review Score: 8

Summary: very quiete hotel linked to a mall. Nice large rooms. few employees speak English but we can manage.

See All Reviews

Room Arrangement

Room Info	Facilities
3 Bedroom Premier Room Size: 1916 square feet m² 4 King Bed, Queen Bed and Twin Beds	General Square feet - 1916, Bed count minimum 4, Number of living rooms 0, Bathrobes, Number of bedrooms - 3, Square meters - 178, Bed count maximum 4, Ping - 53.85
2 Bedroom Executive Room Size: 1313 square feet m² 2 King Bed and Queen Bed	General Number of living rooms 0, Bathrobes, Ping - 36.90, Number of bedrooms - 2, Square feet - 1313, Square meters - 122, Bed count minimum 2, Bed count maximum 2
2 Bedroom Premier Room Size: 1464 square feet m² 2 King Bed and Queen Bed	General Number of living rooms 0, Bathrobes, Square feet - 1464, Number of bedrooms - 0, Square meters - 136, Ping - 41, Bed count minimum 2, Bed count maximum 2
1 Bedroom Executive Room Size: 861 square feet m² 1 King Bed	General Bathrobes, Square meters - 80, Number of bedrooms - 1, Ping - 24.20, Square feet - 861, Bed count minimum 1, Bed count maximum 1
1 Bedroom Premier Room Size: 969 square feet m² 1 King Bed	General Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square feet - 969, Square meters - 90, Ping - 27.23, Bed count minimum 1, Bed count maximum 1
Executive Studio Room Size: 624 square feet m² 1 King Bed	General Square feet - 624, Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Ping - 18, Square meters - 58, Bed count minimum 1, Bed count maximum 1
Studio Executive Twin Bed Room Size: 624 square feet m² 2 Twin Beds	General Square feet - 624, Number of living rooms 0, Bathrobes, Ping - 17.54, Number of bedrooms - 0, Square meters - 58, Bed count minimum 2, Bed count maximum 2