Is this Pudong hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Pudong hotel have a swimming pool?

Yes, this Pudong hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pudong hotel?

Best-rates for the Pudong hotel starts from $96 per night with includes Guest Services, Internet, Air Conditioner, Parking, Pool, Wheelchair Accessible, Accessibility, Bedding/Linens, TV, Balcony/Terrace, Business Services, Sports/Activities, Hot Tub, Laundry, Wellness Facilities, Spa, Restaurant, Toiletries, Child Friendly, Kitchen, Bar, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Pudong hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pudong hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pudong hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pudong hotel?

Based on the information reported by the owner or manager, the Pudong hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pudong hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Chateau Star River Pudong Shanghai | Hotel in Shanghai

| 8.4 (144 Reviews) | 1 Bathroom

Pudong Hotel | Chateau Star River Pudong Shanghai

Hotel in Pudong, Shanghai

Luxury hotel with a full-service spa and a health club
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Chateau Star River Pudong Shanghai offers 261 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bidet

Free toiletries

Rainfall showerhead

Separate bathtub and shower

Hair dryer

Private bathroom

Deep soaking bathtub

Towels

Bathrobes

Bedroom

Blackout drapes/curtains

Pillow menu

Air conditioning (climate-controlled)

Rollaway/extra beds (surcharge)

Premium bedding

Down comforter

Hypo-allergenic bedding

Safe

Turndown service

Individually furnished

Desk

Free local calls

Iron/ironing board

Soundproofing

Individually decorated

Slippers

Laptop-friendly workspace

Phone

Free newspapers

Breakfast

1 restaurant

Buffet breakfast available for a fee daily 7:00 AM–10 AM: CNY 228 for adults and CNY 114 for children

24-hour room service

Coffee/tea in common area(s)

1 bar

Electric kettle

Minibar

Free bottled water

Parking

Limited onsite parking

Free self parking on site

Limo/town car service

Accessibility

Elevator

Activities

Theme parks

Steam room

Mini golf

Health club

Sauna

Indoor pool

Tennis

Full-service spa

Hot tub

Entertainment

Cable channels

General

Meeting rooms - 8

ATM/banking services

Elevator

Front-desk safe

Banquet hall

Chinese (Mandarin)

English

Guest Services

Mini golf

Rollaway/extra beds (surcharge)

Indoor pool

Laundry facilities

Soundproofed rooms

Luggage storage

Porter/bellhop

Concierge services

Hair salon

Daily housekeeping

Dry cleaning service

Wedding services

Laundry facilities

24-hour front desk

Turndown service

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi and wired Internet

Outdoors

Terrace

Balcony

Spa

11 treatment rooms

Facials

Spa open daily

Body treatments

Body scrubs

Massage/treatment rooms

Turkish bath/hammam

Hydrotherapy

Massages

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight express check-in available minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. kids stay free! children 5 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cny 552.0 per night.

Payment Policy

Fee for buffet breakfast: approximately cny 228 for adults and cny 114 for children rollaway bed fee: cny 552.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Anita

Dec 14, 2025 10:37:43 AM

Review Score: 10

Summary: Gorgeous hotel, thank you for a great stay

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe King Room with City View Room Size: 505 square feet m² 1 King Bed	General Ping - 14.19, Number of living rooms 0, Number of bedrooms - 0, Square feet - 505, Square meters - 47, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Free cribs/infant beds
Chateau King Room with Garden View Room Size: 645 square feet m² 1 King Bed	General Square feet - 645, Number of living rooms 0, Number of bedrooms - 0, Square meters - 60, Ping - 18.13, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Chateau Twin Room with Garden View Room Size: 645 square feet m² 2 Twin Beds	General Square feet - 645, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square meters - 60, Ping - 18.13, Garden view, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Deluxe Twin Room with City View Room Size: 505 square feet m² 2 Twin Beds	General Ping - 14.19, Number of living rooms 0, Number of bedrooms - 0, Square feet - 505, Square meters - 47, Extra bed count 1, Bed count minimum 2, City view, Free cribs/infant beds, Bed count maximum 2