Hampton Inn & Suites Ottawa West | Hotel in Ottawa
Hotel
9.2
(1015 Reviews) |
1 Bathroom
Available rates:
Hotel in Ottawa Division, Ottawa
Hotel in Ottawa with free breakfast and a fitness center This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and gift shops/newsstands are onsite. Hampton Inn & Suites Ottawa West offers 102 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a fitness center.
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Amenities
Air Conditioner
Parking
Pool
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 21
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: cad 84.75 per accommodation, per stay (maximum cad 141.25 per stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 20 lbs per pet) pets allowed for an extra charge of cad 84.75 per accommodation, per stay (maximum cad 141.25 per stay) service animals are welcome, and are exempt from fees welcoming dogs and cats only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)
Reviews
Larissa
Oct 28, 2025 09:36:49 PM
Review Score:
4
Summary: There was nowhere to sit in the room apart from very uncomfortable desk chair. Nowhere to sit comfortably elsewhere in the hotel either. No fan in the bathroom. No door to the bathroom (a sliding barn door that does nothing to block air or sound doesn't count). No water pressure and very low water volume in the shower. Mattresses were both uncomfortably firm, but somehow dangerously flimsy at the edges. (I fell out of bed for the first time in my adult life.) The beds are also set ridiculously high, even for a tall person. No soundproofing whatsoever, could easily hear our neighbors using the toilet so thanks for that! Breakfast had every variety of carbohydrate you could want, rubbery "egg" and "cheese" omelets, overcooked potatoes, and yogurt so sugary it was practically a dessert. Very little parking for a hotel of its size, even though there are no other buildings nearby. Despite this, they host events there! There was a wedding during our stay, and there was nowhere for us to park that night. Oh and the mini-fridge barely worked, we turned the dial all the way up but the most it could do was keep beverages cool. The TV was virtually useless, none of the channels had any identifying information and there was no channel guide. Not even on the Hilton-specific programming guide accessible via QR code, which not only listed at least 50 more channels than the TV in our room had access to, it also claimed that Netflix and other services were available on our TV. They were not.
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Reviews
Larissa
Oct 28, 2025 09:36:49 PM
Review Score:
4
Summary: There was nowhere to sit in the room apart from very uncomfortable desk chair. Nowhere to sit comfortably elsewhere in the hotel either. No fan in the bathroom. No door to the bathroom (a sliding barn door that does nothing to block air or sound doesn't count). No water pressure and very low water volume in the shower. Mattresses were both uncomfortably firm, but somehow dangerously flimsy at the edges. (I fell out of bed for the first time in my adult life.) The beds are also set ridiculously high, even for a tall person. No soundproofing whatsoever, could easily hear our neighbors using the toilet so thanks for that! Breakfast had every variety of carbohydrate you could want, rubbery "egg" and "cheese" omelets, overcooked potatoes, and yogurt so sugary it was practically a dessert. Very little parking for a hotel of its size, even though there are no other buildings nearby. Despite this, they host events there! There was a wedding during our stay, and there was nowhere for us to park that night. Oh and the mini-fridge barely worked, we turned the dial all the way up but the most it could do was keep beverages cool. The TV was virtually useless, none of the channels had any identifying information and there was no channel guide. Not even on the Hilton-specific programming guide accessible via QR code, which not only listed at least 50 more channels than the TV in our room had access to, it also claimed that Netflix and other services were available on our TV. They were not.
Paula
Oct 25, 2025 12:41:41 AM
Review Score:
10
Summary: It was a very nice room and comfortable beds. Breakfast had a variety of food.
Michael
Oct 21, 2025 10:54:48 PM
Review Score:
10
Summary: Great breakfast. Very friendly service. A bit out of the way, but perfect t for
Our requirements.
Johnny
Sep 29, 2025 07:10:38 PM
Review Score:
8
Summary: Room layout was above par , everything about the room was wonderful except the pillows , most hotels have terrible pillows so I can’t knock them on this .
Melissa
Sep 28, 2025 06:03:45 PM
Review Score:
8
Summary: Clean, comfortable and friendly staff. The breakfast was sub-par, everything was cold or room temperature except for the fresh waffles you are able to make yourself.
Randall
Sep 28, 2025 12:13:23 AM
Review Score:
10
Summary: Complimentary upgrade at check-in.
Jeanne Sonia
Sep 14, 2025 11:28:10 PM
Review Score:
10
Summary: Just amazing
Deco it’s perfect
Breakfast good
Perfect
SASWATA
Sep 7, 2025 12:53:30 AM
Review Score:
10
Summary: It was great
Julie
Sep 2, 2025 06:14:32 AM
Review Score:
10
Summary: The experience was great! The check in and check out were quick and easy. The room was clean. The breakfast was well served. Everything is as mentioned in the description. I would definitely come back again if I have a chance!
Muhammad
Aug 31, 2025 11:39:08 AM
Review Score:
8
Summary: Great service, rooms are smaller than expected. Great location, quite and clean
