Is this Whitehorse hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Whitehorse hotel have a swimming pool?

No, this Whitehorse hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Whitehorse hotel?

Best-rates for the Whitehorse hotel starts from $233 per night with includes TV, Bedding/Linens, Wellness Facilities, Guest Services, Wheelchair Accessible, Security/Safety, Business Services, Child Friendly, Laundry, Parking, Accessibility, Bar, Toiletries, Internet, Kitchen, Air Conditioner, Transportation/Shuttle, Fireplace/Heating, Restaurant, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Whitehorse hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Whitehorse hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Whitehorse hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Whitehorse hotel?

Based on the information reported by the owner or manager, the Whitehorse hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Whitehorse hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Whitehorse hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham | Hotel in Whitehorse

| 8.4 (320 Reviews) | 1 Bathroom

Whitehorse Hotel | Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Hotel in Whitehorse

Eco-certified hotel with airport shuttle service and a fitness center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a conference center, a coffee shop/cafe, and dry cleaning are onsite.
Weekly housekeeping is available.
Sternwheeler Hotel & Conference Centre, Trademark by Wyndham offers 181 air-conditioned accommodations with safes and coffee/tea makers. 21-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Whitehorse hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Private bathroom

Shower

Hair dryer

Free toiletries

Bedroom

Free cribs/infant beds

Blackout drapes/curtains

Hypo-allergenic bedding

Air conditioning

Heating

Bed sheets

Iron/ironing board

Desk

Safe

Free local calls

Connecting rooms available

Breakfast

1 restaurant and 1 coffee shop/cafe

Full breakfast available for a fee daily 7:00 AM–9:30 AM: CAD 20 for adults and CAD 20 for children

1 bar

Coffee/tea maker

Microwave

Refrigerator

Parking

Free roundtrip airport shuttle from 6:00 AM - midnight

Free uncovered self parking on site

Airport shuttle at scheduled times

Accessibility

Wheelchair accessible (may have limitations)

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Accessible airport shuttle

Wheelchair-accessible path to elevator

Grab bar near toilet

Activities

Ski runs

Rafting

Hiking/biking trails

Skiing

Snowshoeing

Ski lifts

Snowboarding

Downhill skiing

Snowmobiling

Cross-country skiing

Mountain biking

Ski area

Fitness center

Entertainment

Premium channels

Cable channels

21-inch flat-screen TV

General

Meeting rooms - 4

Conference center

Ballroom

Elevator

ATM/banking services

Front-desk safe

Banquet hall

Gift shop/newsstand

Vending machine

French

English

Filipino

Hindi

Smoke-free property

Guest Services

Free cribs/infant beds

Laundry facilities

Microwave

Refrigerator

Laundry facilities

Luggage storage

24-hour front desk

Housekeeping (weekly)

Tour/ticket assistance

Dry cleaning service

Hair salon

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 50+ Mbps

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18

Check-out

Check-out before 11:00 am contactless check-out available

Child Policy

Children are welcome. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately cad 20 for adults and cad 20 for children pet deposit: cad 20.00 per stay pet fee: cad 20 per accommodation, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets pets allowed for an extra charge of cad 20 per accommodation, per night, plus a deposit of cad 20.00 per stay service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Andrea

Jul 15, 2025 01:19:07 AM

Review Score: 10

Summary: Great hotel right in the heart of Whitehorse. Super easy to walk to the river, shops and dining. Very friendly, attentive staff. I had a few special requests to be sent to our room and they kindly obliged. My only comment would be to have a few more garbage cans in the lobby area and outside.

See All Reviews

Room Arrangement

Room Info	Facilities
Studio Suite, Multiple Beds, Non Smoking Room Size: 541 square feet m² 3 Queen Beds and Double Sofa Bed	General Number of living rooms 0, Square meters - 50, No rollaway/extra beds, Number of bedrooms - 0, Ping - 15, Sofa bed, Bed count maximum 3, Extra bed count 1, Square feet - 541, Bed count minimum 3
Room, 2 Queen Beds, Non Smoking Room Size: 285.0 square feet m² 2 Queen Beds	General Square feet - 285.0, Ping - 8, Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Square meters - 26, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower) Room Size: 280.77 square feet m² 1 Queen Bed	General Square feet - 280.77, Ping - 8, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 26, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom, Non Smoking Room Size: 738.79 square feet m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 738.79, Square meters - 69, Bed count minimum 1, Bed count maximum 1, Ping - 21
Room, 1 Queen Bed, Non Smoking Room Size: 265.43 square feet m² 1 Queen Bed	General Square feet - 265.43, No rollaway/extra beds, Ping - 7, Square meters - 25, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 Queen Bed with Sofa bed, Non Smoking Room Size: 225.36 square feet m² 2 Queen Bed and Double Sofa Bed	General Square meters - 21, No rollaway/extra beds, Ping - 6, Square feet - 225.36, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed, Non Smoking Room Size: 263.5 square feet m² 1 King Bed	General No rollaway/extra beds, Ping - 7, Square feet - 263.5, Square meters - 24, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Studio Suite, 1 King Bed with Sofa bed, Non Smoking Room Size: 633.88 square feet m² 2 King Bed and Double Sofa Bed	General No rollaway/extra beds, Ping - 18, Sofa bed, Square meters - 59, Square feet - 633.88, Extra bed count 1, Bed count minimum 2, Separate dining area, Number of bathrooms - 1, Bed count maximum 2