Is this Xihu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Xihu hotel have a swimming pool?

Yes, this Xihu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xihu hotel?

Best-rates for the Xihu hotel starts from $106 per night with includes Air Conditioner, Bedding/Linens, Bar, Laundry, Wheelchair Accessible, Balcony/Terrace, Accessibility, Internet, Kitchen, Parking, Pool, TV, Spa, Restaurant, Child Friendly, Security/Safety, Business Services, Wellness Facilities, Toiletries, Guest Services, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Xihu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xihu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xihu hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xihu hotel?

Based on the information reported by the owner or manager, the Xihu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xihu hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Wyndham Grand Plaza Royale Hangzhou | Hotel in Hangzhou

| 9.0 (357 Reviews) | 1 Bathroom

Xihu Hotel | Wyndham Grand Plaza Royale Hangzhou

Hotel in Xihu, Hangzhou

Lakefront hotel with 2 restaurants and a health club
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite.
Housekeeping is available on request.
Wyndham Grand Plaza Royale Hangzhou offers 293 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Towels

Hair dryer

Designer toiletries

Shower/tub combination

Private bathroom

Bedroom

Air conditioning

Down comforter

Blackout drapes/curtains

Pillow menu

Free cribs/infant beds

Hypo-allergenic bedding

Bed sheets

Premium bedding

Desk

Iron/ironing board

Recycling

Energy-saving switches

Slippers

Free newspapers (weekdays)

LED light bulbs

Safe

Connecting rooms available

Breakfast

24-hour room service

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 128 for adults and CNY 64 for children

2 restaurants and 1 coffee shop/cafe

1 bar

Minibar

Refrigerator

Coffee/tea maker

Free bottled water

Parking

Free self parking on site

Height restrictions apply for onsite parking

Limited onsite parking

Accessibility

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Assistive listening devices available

Wheelchair-accessible path to elevator

Wheelchair-width doorways

Elevator

Wheelchair-accessible concierge desk

Wheelchair-accessible registration desk

Activities

Theme parks

Hiking/biking trails

Golfing

Outlet shopping

Free bicycle rentals

Shopping mall

Indoor pool

Children's pool

Fitness center

Sauna

Shopping

Entertainment

37-inch LCD TV

Cable channels

General

Conference space (7556 square feet)

Meeting rooms

Business center

Free newspapers in lobby

Elevator

Ballroom

Front-desk safe

Banquet hall

French

German

Arabic

Italian

Chinese (Mandarin)

English

At least 80% lighting from LEDs

Local culture & ecosystem education

Smoke-free property

Guest Services

Free cribs/infant beds

Indoor pool

Children's pool

Laundry facilities

Refrigerator

Luggage storage

Concierge services

24-hour front desk

Tour/ticket assistance

Change of bedsheets (on request)

Laundry facilities

Porter/bellhop

Dry cleaning service

Daily housekeeping

Multilingual staff

Change of towels (on request)

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

Garden

Rooftop terrace

Balcony or patio

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight express check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for cny 308.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 128 for adults and cny 64 for children rollaway bed fee: cny 308.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of count on us (wyndham) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Lushan

Nov 3, 2025 01:59:48 PM

Review Score: 10

Summary: The waitress at the buffet (second floor) provided outstanding service, her name is liu wei, we greatly appreciate her!

See All Reviews

Room Arrangement

Room Info	Facilities
Mountain View Twin Room Room Size: 527 square feet m² 2 Large Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Hill view, Square feet - 527, Square meters - 49, Mountain view, Extra bed count 1, Bed count minimum 2, Ping - 14.81, Bed count maximum 2
Business Suite, 1 King Bed, Non Smoking Room Size: 614 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square feet - 614, Number of bedrooms - 1, Ping - 17.26, Separate sitting area, Square meters - 57, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, City view
Deluxe Twin Beds Room Room Size: 366 square feet m² 2 Large Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 366, Extra bed count 1, Square meters - 34, Bed count minimum 2, City view, Ping - 10.29, Bed count maximum 2
Premier Twin Beds Room Room Size: 409 square feet m² 2 Large Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 11.49, Number of bedrooms - 0, Square meters - 38, Square feet - 409, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Deluxe King Bed Room Room Size: 366 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 366, Bed count minimum 1, Extra bed count 1, Square meters - 34, Bed count maximum 1, City view, Ping - 10.29
Premier King Bed Room Room Size: 409 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 11.49, Number of bedrooms - 0, Square meters - 38, Square feet - 409, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Mountain View King Room Room Size: 452 square feet m² 1 King Bed	General Square meters - 42, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Hill view, Ping - 13, Mountain view, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1
Executive Room, 1 King Bed, Non Smoking, Lake View Room Size: 377 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 11, Square feet - 377, Lake view, Separate bedroom, Square meters - 35, Wheelchair accessible, Extra bed count 1, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Executive Room, 1 King Bed, Non Smoking Room Size: 409 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 11.49, Number of bedrooms - 0, Square meters - 38, Square feet - 409, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view