Is this JW Marriott Hotel Shenzhen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the JW Marriott Hotel Shenzhen have a swimming pool?

Yes, this JW Marriott Hotel Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in JW Marriott Hotel Shenzhen?

Best-rates for the JW Marriott Hotel Shenzhen starts from $143 per night with includes Pool, Designated Smoking Area, TV, Wheelchair Accessible, Bedding/Linens, Restaurant, Guest Services, Parking, Spa, Breakfast, Child Friendly, Hot Tub, Internet, Kitchen, Balcony/Terrace, Accessibility, Business Services, Bar, Laundry, Air Conditioner, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is JW Marriott Hotel Shenzhen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the JW Marriott Hotel Shenzhen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the JW Marriott Hotel Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the JW Marriott Hotel Shenzhen?

Based on the information reported by the owner or manager, the JW Marriott Hotel Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for JW Marriott Hotel Shenzhen?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

JW Marriott Hotel Shenzhen | Hotel in Shenzhen

| 8.6 (470 Reviews) | 1 Bathroom

Futian Hotel | JW Marriott Hotel Shenzhen

Hotel in Futian, Shenzhen

Luxury hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
JW Marriott Hotel Shenzhen offers 402 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, hair dryers, and children's robes.

42-inch Smart televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Children under 13 years old are not allowed in the swimming pool without adult supervision. Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Bathrobes

Private bathroom

Children's robes

Hair dryer

Toothbrush and toothpaste (on request)

Towels

Heated floor (bathroom)

Soap

Bedroom

Free cribs/infant beds

Blackout drapes/curtains

Down comforter

Premium bedding

Bed sheets

Air conditioning (climate-controlled)

Rollaway/extra beds (surcharge)

Pillow menu

Connecting rooms available

LED light bulbs

Soundproofing

Energy-saving switches

Desk chair

Slippers

Mobile key entry

Laptop-friendly workspace

Turndown service

Desk

Laptop-compatible safe

Iron/ironing board

Recycling

Water-efficient showers only

Phone

Breakfast

2 restaurants and 1 coffee shop/cafe

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 198 for adults and CNY 118 for children

Room service available

1 poolside bar and 1 bar

Free bottled water

Coffee/tea maker

Electric kettle

Minibar

Refrigerator

Parking

Wheelchair-accessible parking available

Limited onsite parking

Free self parking on site

Limo/town car service

Accessibility

Wheelchair-accessible path of travel

Area rugs in room

Elevator

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Wheelchair-accessible business center

Roll-in shower

Wheelchair-accessible spa

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Braille signage

Lever door handles

Transfer shower

Wheelchair-accessible concierge desk

Wheelchair-accessible lounge

Wheelchair-accessible restaurant

Visual alarms in hallways

Activities

Bicycle rentals

Golf lessons

Adjacent to a golf course

Full-service spa

Outdoor pool

Sauna

24-hour fitness center

Entertainment

42-inch Smart TV

Cable channels

General

Meeting rooms - 9

Business center

Ballroom

Elevator

Gift shop/newsstand

Front-desk safe

Banquet hall

Chinese (Mandarin)

English

Vegetarian dining options

Double-glazed windows

Comprehensive recycling policy

Comprehensive food waste policy

Designated smoking areas (fines apply)

At least 80% lighting from LEDs

Guest Services

Free cribs/infant beds

Snack bar/deli

Refrigerator

Outdoor pool

Laundry facilities

Soundproofed rooms

Rollaway/extra beds (surcharge)

Change of bedsheets (on request)

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Turndown service

Luggage storage

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in some public areas: Free WiFi

Outdoors

Garden

Pool sun loungers

Terrace

Pool umbrellas

Spa

Detox wraps

Massage - deep-tissue

Hydrotherapy

Hot tub

Massage - hot stone

Manicures and pedicures

Massage - Swedish

Body treatments

Aromatherapy

6 treatment rooms

Couples treatment room(s)

Massage/treatment rooms

Body wraps

Spa open daily

Body scrubs

Reflexology

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 6:00 am express check-in available minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for cny 350.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 198 for adults and cny 118 for children a late check-out fee will be charged rollaway bed fee: cny 350.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a deadbolt lock special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt. this property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

Reviews

Rich Mond

Dec 27, 2025 07:39:04 PM

Review Score: 6

Summary: I'll be honest, the room food service is in complete, and already cold. Not to good. We also did massage, but it feels like not massaging. not really good. Even if they upgraded us but i think same room that i booked. anyway thanks for the cake.

See All Reviews

Room Arrangement

Room Info	Facilities
Executive Room, 1 King Bed Room Size: 517 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Free WiFi, Square feet - 517, Number of bedrooms - 0, Square meters - 48, Extra bed count 1, Separate bathtub and shower, Ping - 15, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Executive Room, 2 Double Beds Room Size: 517 square feet m² 2 Double Beds	General Number of living rooms 0, Executive level room, Free WiFi, Square feet - 517, Number of bedrooms - 0, Square meters - 48, Extra bed count 1, Separate bathtub and shower, Ping - 15, Rainfall showerhead, Bed count minimum 2, City view, Bed count maximum 2
Executive Studio Suite, 2 Double Beds Room Size: 646 square feet m² 2 Double Beds	General Square feet - 646, Number of living rooms 0, Executive level room, Free WiFi, Number of bedrooms - 0, Extra bed count 1, Separate bathtub and shower, Square meters - 60, Ping - 18, Rainfall showerhead, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 1 King Bed Room Size: 463 square feet m² 1 King Bed	General Number of living rooms 0, Free WiFi, Number of bedrooms - 0, Ping - 13.0, Grab bar - near toilet, Extra bed count 1, Square feet - 463, Number of bathrooms - 1, Square meters - 43, Separate bathtub and shower, Height-adjustable showerhead, Wheelchair-accessible bathroom vanity, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Executive Suite, 1 King Bed Room Size: 1076 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Free WiFi, Number of bedrooms - 1, Ping - 30, Extra bed count 1, Separate dining area, Square feet - 1076, Separate bathtub and shower, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Square meters - 100, Bed count maximum 1, City view
Executive Suite, 1 King Bed, City View Room Size: 861 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Free WiFi, Office, Number of bedrooms - 1, Ping - 24, Square feet - 861, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Separate bathtub and shower, Square meters - 80, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 1 King Bed Room Size: 463 square feet m² 1 King Bed	General Square meters - 43, Number of living rooms 0, Free WiFi, Separate bathtub and shower, Number of bedrooms - 0, Ping - 13, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Square feet - 463, Bed count maximum 1, City view
Deluxe Room, 2 Double Beds Room Size: 463 square feet m² 2 Double Beds	General Number of living rooms 0, Free WiFi, Number of bedrooms - 0, Ping - 13, Extra bed count 1, Square feet - 463, Number of bathrooms - 1, Square meters - 43, Separate bathtub and shower, Rainfall showerhead, Bed count minimum 2, City view, Bed count maximum 2
Room, 1 King Bed Room Size: 452 square feet m² 1 King Bed	General Square meters - 42, Number of living rooms 0, Free WiFi, Number of bedrooms - 0, Shower only, Ping - 13, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1, City view
Executive Studio Suite, 1 King Bed Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Number of living rooms 0, Executive level room, Free WiFi, Number of bedrooms - 0, Extra bed count 1, Separate bathtub and shower, Square meters - 60, Ping - 18, Golf view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Double Beds Room Size: 463 square feet m² 2 Double Beds	General Square meters - 43, Number of living rooms 0, Free WiFi, Separate bathtub and shower, Number of bedrooms - 0, Ping - 13, Rainfall showerhead, Extra bed count 1, Square feet - 463, Bed count minimum 2, City view, Bed count maximum 2