Kempinski Hotel Grand Arena Bansko | Hotel in Bansko

| 9.3 (1102 Reviews) |   Pet Friendly  1 Bathroom  12 Guests
Shiligarnika Hotel | Kempinski Hotel Grand Arena Bansko

Hotel in Shiligarnika, Bansko

Being the only ski-in and ski-out hotel in Bansko, Kempinski Hotel Grand Arena Bansko is located in the very heart of the mountain resort, right across the Gondola elevator station. The five-star luxury hotel features 157 Alpine-style rooms, including 25 suites and an exclusive Presidential Suite, fully renovated Kempinski The Spa, four conference rooms and dining rooms with spectacular views of the majestic Pirin Mountains, offering an authentic Kempinski gourmet experience. The Gallery restaurant offers themed buffets throughout the winter and BBQ at the sunlit terrace during the summer. The guests can explore the spirit of Mediterranean cuisine at Come Prima Restaurant in a romantic and cozy ambiance. Live cooking by the hotel’s international culinary team headed by Executive Chef Nikola Todorov (instead of Trevor Portelli) in the open kitchen. In the winter, The Sushi Bar and Teppanyaki Grill welcome guests for an exquisite meal and show by expert Teppanyaki chefs. In summer, La Veranda Bar & Lounge offers not only a breathtaking view of the mountain but also a unique menu, superb summer cocktails and the sushi corner by the pool. Piano bar Sing Sing warms up the winter nights with amazing live performances and a spirited atmosphere. The Lobby Bar is the perfect place for a morning coffee or a light snack for lunch, or even a nice cocktail in front of the cozy fireplace on cold winter nights. Free access to a 24-hour gym and to a thermal area of the Spa is included. It offers Finish sauna, Herbal sauna, sanarium, infrared cabin, experience showers, deep digital detox area, custom-made aroma steam bath, laconium, one indoor and two outdoor swimming pools, kids outdoor swimming pool, indoor and outdoor hot tub and a unique snow room. Family-friendly Kempinski Hotel Grand Arena Bansko Bansko has a supervised Kids Club offering complimentary childcare for all hotel guests with children aged 3 to 12 years old with a daily program with a variety of amusing activities and games. The hotel can organize airport pick-up and drop-off from Sofia and Thessaloniki International Airport.

Kempinski Hotel Grand Arena Bansko is located in Bansko.

This 116 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Sports/Activities, Breakfast, and several others. This is a 5 star rated property and has over 1102 reviews with the average score of 9.3 . Coming to Bansko and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 116 Bedrooms Hotel if you want to learn more about this place in Bansko. These details are authentic, as they are provided by our partner, booking.com.

This Kempinski Hotel Grand Arena Bansko in Bansko is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kempinski Hotel Grand Arena Bansko”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
TV
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Bedding/Linens
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Special diet meals (on request)
  • Breakfast in the room
  • Snack bar
  • Restaurant
  • Kid-friendly buffet
  • Kids' meals
  • Wine/Champagne
  • Fruit
Parking
  • Electric vehicle charging station
  • Parking garage
  • Accessible parking
  • Parking
  • Private Parking
  • Parking on site
Activities
  • Facial treatments
  • Hiking
  • Fitness center
  • Body wrap
  • Pedicure
  • Haircut
  • Spa/Wellness packages
  • Indoor pool
  • Waxing services
  • Archery
  • Fishing
  • Massage
  • Hair treatments
  • Steam room
  • Happy hour
  • Massage chair
  • Tennis court
  • Skiing
  • Walking tours
  • Kids' club
  • Foot bath
  • Tennis equipment
  • Hair coloring
  • Beauty services
  • Cycling
  • Hairstyling
  • Personal trainer
  • Horseback riding
  • Body treatments
  • Spa lounge/Relaxation area
  • Makeup services
  • Spa facilities
  • Sauna
  • Indoor pool (year-round)
  • Themed dinners
  • Cooking class
  • Bike tours
  • Yoga classes
  • Pool table
  • Body scrub
  • Solarium
  • Light therapy
  • Locker rooms
  • Manicure
  • Fitness
  • Tour or class about local culture
  • Fitness classes
  • Spa
Entertainment
  • Board games/Puzzles
  • Indoor play area
  • Outdoor play equipment for kids
General
  • Wifi in all areas
  • Non-smoking rooms
  • Safe
  • Smoke-free property
  • Soundproof rooms
  • Family rooms
  • Air conditioning
  • Heating
  • Elevator
  • Pet friendly
  • Facilities for disabled guests
Guest Services
  • 24-hour front desk
  • Express check-in/out
  • Suit press
  • Room service
  • Pet basket
  • Packed lunches
  • Dry cleaning
  • Private check-in/out
  • Shuttle service (additional charge)
  • Shared lounge/TV area
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Hair/Beauty salon
  • Airport shuttle (additional charge)
  • Tour desk
  • Airport shuttle
  • Concierge
  • Daily housekeeping
  • Babysitting/Child services
  • Business center
  • Pet bowls
  • Valet parking
  • Ironing service
  • Lockers
  • Currency exchange
  • Shuttle service
  • ATM on site
  • Baggage storage
  • Car rental
  • Laundry
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Garden
  • Outdoor pool (seasonal)
  • Outdoor furniture
  • Terrace
  • Outdoor pool
  • Outdoor pool (year-round)
  • BBQ facilities
  • Sun deck
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • Security alarm
  • Key card access
  • Smoke alarms
  • Fire extinguishers
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Contactless check-in/out
  • Physical distancing rules followed
Skiing
  • Ski pass vendor
  • Ski storage
Spa
  • Pool with view
  • Plunge pool
  • Beach chairs/Loungers
  • Pool cover
  • Kids' pool
  • Swimming pool
  • Beach umbrellas
  • Heated pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.

If you arrive with children, please inform the property about their age. an extra charge will apply for children 6 years old and above. you can use the special requests box when booking or contact the property directly. , please note that smoking is strictly prohibited in all areas and penalty fees apply, the hotel has the right to preauthorize the provided card at any time after confirmation, please note that the half-board plan includes daily buffet breakfast and daily dinner (3-course menu or buffet style, upon the hotel's availability; meals only). drinks are at a surcharge, please note that rates on 31 december include a compulsory new year's gala dinner for the number of people included in the reservation, we can accommodate pets up to 10 kilos and charges will appliedplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian, swimming pool: closed from mon, sep 1, 2025 until tue, jun 30, 2026, swimming pool: closed from mon, sep 1, 2025 until tue, jun 30, 2026

License number: Б3-ВБ3-746-А1

Reviews

Value for money:
8.74
Location:
9.7
Staff:
9.33
Facilities:
9.34
Comfort:
9.39
Cleanliness:
9.43
Atacan
Jan 29, 2026 08:00:00 AM
Review Score:   9
Turkey
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room Town View with King Bed
Room Type: Triple
Room Size: 36 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub

General

Air conditioning, Safe

Media & Technology

Telephone

Outdoors

Balcony

Internet

Wireless internet
Deluxe Room Mountain View with King Bed
Room Type: Triple
Room Size: 36 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub

General

Air conditioning, Safe

Media & Technology

Telephone

Outdoors

Balcony

Internet

Wireless internet
Deluxe Room Town View with Twin Beds
Room Type: Twin
Room Size: 38 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub

General

Air conditioning, Safe

Media & Technology

Telephone

Outdoors

Balcony

Internet

Wireless internet
Deluxe Room Mountain View with Twin Beds
Room Type: Twin
Room Size: 36 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub

General

Air conditioning, Safe

Media & Technology

Telephone

Outdoors

Balcony

Internet

Wireless internet
Check Hotel Availability
Nightly rates from:
USD155
You will be redirected to  
Hot Deal - It has been viewed 195 times today
Not the right fit? Check out our other properties in Shiligarnika
Kempinski Hotel Grand Arena From US $355
         

|
9.6 (315 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Predela 2, Bansko, Bulgaria From US $145
         

9.0 (2 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Green Life Private Apartment D25 From US $74
         

|
10.0 (2 Reviews)
Apartment
  • Parking
  • Pet Friendly
  • Pool
St Ivan Rilski spacious apartment From US $86
         

SPA Suite From US $112
         

New
Apartment
  • Air Conditioner
  • Parking
  • Pool
Pirin Peaks Residence From US $123
         

Downtown Bansko 4 Minute Walk to the Slopes From US $79
         

Studio D06, Green Life Ski & Spa, Bansko From US $88