Kempinski Hotel Grand Arena | Hotel in Bansko
Hotel in Shiligarnika, Bansko
With direct access to the slopes, Kempinski Hotel Grand Arena makes guests feel at home with amenities like a full-service spa and an indoor pool.
Kempinski Hotel Grand Arena offers 123 accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. 27-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a 24-hour fitness center.
Guests under 16 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Hair dryer
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Bathrobes
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Eco-friendly toiletries
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Towels
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Deep soaking bathtub
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Separate bathtub and shower
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Blackout drapes/curtains
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Bed sheets
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Air conditioning (climate-controlled)
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Pillow menu
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Energy-saving switches
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Free newspapers
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Slippers
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Water-efficient toilets only
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Connecting rooms available
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Soundproofing
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Laptop-friendly workspace
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Desk
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Safe
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Water-efficient showers only
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LED light bulbs
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Recycling
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Eco-friendly cleaning products provided
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Turndown service
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Coffee/tea in common area(s)
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Free buffet breakfast available daily 7:00 AM–10:30 AM
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3 restaurants and 2 coffee shops
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2 bars/lounges and 1 poolside bar
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24-hour room service
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Coffee/tea maker
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Minibar
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Free bottled water
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Ski shuttle nearby
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Wheelchair-accessible parking and van parking available
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Self parking on site (EUR 5 per day)
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24-hour roundtrip airport shuttle (surcharge)
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Area shuttle (surcharge)
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Airport shuttle on request
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Valet parking on site (EUR 10 per day)
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Wheelchair-accessible lounge
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Bathroom emergency pull cord
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Stair-free path to entrance
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Wheelchair-accessible public washroom
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Accessible airport shuttle
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible fitness center
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Wheelchair-accessible path to elevator
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Elevator
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Wheelchair-accessible business center
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Wheelchair-accessible path of travel
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Wheelchair-accessible registration desk
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Wheelchair-accessible concierge desk
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Visual alarms in hallways
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Wheelchair-accessible spa
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Wheelchair-accessible pool
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Well-lit path to entrance
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Wheelchairs available on site
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Wheelchair-accessible restaurant
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Wheelchair-accessible van parking
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Wheelchair-accessible parking
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Ecotours
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Mountain biking
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Rock climbing
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Ice skating
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Ski runs
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Snowshoeing
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Safari
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Horse riding
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Ski equipment rentals
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Casino
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Rafting
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Skiing
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Mountain climbing
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Skiing lessons
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Hot springs
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Golf lessons
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Snowboarding
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Snowmobiling
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Golfing
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Ski area
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Fishing
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Ski lifts
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24-hour fitness center
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Outdoor pool
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Sauna
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Playground
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Bike parking
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Designer stores
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Downhill skiing
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Indoor pool
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Evening entertainment
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Outdoor tennis court
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Lifeguards on site
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Steam room
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Shopping
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Archery
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Full-service spa
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Billiards/pool table
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Bicycle rentals
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Tennis
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Children's pool
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Hiking/biking trails
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Cable channels
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27-inch LCD TV
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Conference space (2691 square feet)
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Meeting rooms - 4
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Business center
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Banquet hall
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Free newspapers in lobby
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Gift shop/newsstand
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Front-desk safe
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ATM/banking services
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Elevator
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Library
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English
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Bulgarian
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Games
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At least 80% of food locally-sourced
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Smoke-free property
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Comprehensive food waste policy
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Comprehensive recycling policy
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Double-glazed windows
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At least 80% lighting from LEDs
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Vegetarian dining options
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Fireplace in lobby
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TV in lobby
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Locally-owned & organized tours & activities
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Laundry facilities
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Outdoor pool
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Snack bar/deli
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Babysitting (surcharge)
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Playground
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Indoor pool
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In-room child care (surcharge)
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Children's pool
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Soundproofed rooms
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Free children's club
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Free supervised childcare
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Laundry facilities
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Ski storage
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Daily housekeeping
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Porter/bellhop
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Concierge services
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24-hour front desk
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Hair salon
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Luggage storage
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Multilingual staff
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Ski passes
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Ski-in/ski-out access
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Tour/ticket assistance
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Dry cleaning service
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Wedding services
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Turndown service
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Terrace
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Lifeguards on site
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BBQ grill(s)
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Garden
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Pool sun loungers
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Balcony
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Massage - deep-tissue
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Body scrubs
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Body treatments
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Massage - hot stone
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Massage - sports
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Spa open daily
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Sauna
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Massage/treatment rooms
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Reflexology
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Couples treatment room(s)
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Facials
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Steam room
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Aromatherapy
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Hot tub
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13 treatment rooms
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Manicures and pedicures
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Turkish bath/hammam
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Body wraps
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Massage - Thai
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Standard Room, 1 King Bed, City View
Room Size:
387 square feet m2
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GeneralNo rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Square meters - 36, Ping - 10.9, Bed count minimum 1, Bed count maximum 1, Square feet - 387, City view |
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Superior Room, 1 King Bed, Mountain View
Room Size:
387 square feet m2
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GeneralNo rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Square meters - 36, Mountain view, Ping - 10.9, Bed count minimum 1, Bed count maximum 1, Square feet - 387 |
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Superior Room, 2 Twin Beds, Mountain View
Room Size:
387 square feet m2
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GeneralNo rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Square meters - 36, Mountain view, Ping - 10.9, Bed count minimum 2, Square feet - 387, Bed count maximum 2 |
|
Suite, 1 King Bed, City View
Room Size:
452 square feet m2
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GeneralSquare meters - 42, No rollaway/extra beds, No cribs (infant beds), Ping - 12.7, Bed count minimum 1, Square feet - 452, Bed count maximum 1, City view |
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Junior Studio, 1 King Bed, Mountain View
Room Size:
484 square feet m2
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GeneralNo rollaway/extra beds, No cribs (infant beds), Square feet - 484, Mountain view, Ping - 13.6, Bed count minimum 1, Square meters - 45, Bed count maximum 1 |
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Standard Room, 2 Twin Beds, City View
Room Size:
409 square feet m2
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GeneralNo rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 11.5, Square meters - 38, Square feet - 409, Bed count minimum 2, City view, Bed count maximum 2 |
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Executive Room, 1 King Bed, Mountain View
Room Size:
430 square feet m2
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GeneralSquare meters - 40, No rollaway/extra beds, No cribs (infant beds), Ping - 12.1, Mountain view, Bed count minimum 1, Square feet - 430, Bed count maximum 1 |
FAQ's
Is this Kempinski Hotel Grand Arena pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Kempinski Hotel Grand Arena?
Check-in time for Kempinski Hotel Grand Arena starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Kempinski Hotel Grand Arena have a swimming pool?
Yes, this Kempinski Hotel Grand Arena has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Kempinski Hotel Grand Arena?
Best-rates for the Kempinski Hotel Grand Arena starts from $202 per night with includes Spa, Internet, Laundry, Wellness Facilities, Air Conditioner, Pool, Wheelchair Accessible, Balcony/Terrace, Accessibility, Transportation/Shuttle, Entertainment, Parking, Fireplace/Heating, Restaurant, Bar, Child Friendly, Hot Tub, Kitchen, Skiing, TV, Sports/Activities, Guest Services, Breakfast, Barbecue/Outdoor Cooking, Security/Safety, Business Services, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Kempinski Hotel Grand Arena a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Kempinski Hotel Grand Arena wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Kempinski Hotel Grand Arena is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Kempinski Hotel Grand Arena?
Based on the information reported by the owner or manager, the Kempinski Hotel Grand Arena indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Kempinski Hotel Grand Arena?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
