Kempinski Hotel Grand Arena | Hotel in Bansko
Hotel in Shiligarnika, Bansko
Family-friendly slopeside fun with downhill skiing
With direct access to the slopes, Kempinski Hotel Grand Arena makes guests feel at home with amenities like a full-service spa and an indoor pool.
Kempinski Hotel Grand Arena offers 123 accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. 27-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a 24-hour fitness center.
Guests under 16 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Eco-friendly toiletries
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Separate bathtub and shower
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Hair dryer
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Deep soaking bathtub
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Towels
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Bathrobes
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Blackout drapes/curtains
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Air conditioning (climate-controlled)
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Pillow menu
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Bed sheets
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Recycling
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Safe
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Turndown service
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Connecting rooms available
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Desk
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Water-efficient showers only
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Eco-friendly cleaning products provided
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Soundproofing
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LED light bulbs
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Water-efficient toilets only
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Slippers
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Laptop-friendly workspace
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Energy-saving switches
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Free newspapers
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Free buffet breakfast available daily 7:00 AM–10:30 AM
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2 bars/lounges and 1 poolside bar
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24-hour room service
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3 restaurants and 2 coffee shops
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Coffee/tea in common area(s)
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Coffee/tea maker
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Free bottled water
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Minibar
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Area shuttle (surcharge)
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Wheelchair-accessible parking and van parking available
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Airport shuttle on request
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Valet parking on site (EUR 10 per day)
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Ski shuttle nearby
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Self parking on site (EUR 5 per day)
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24-hour roundtrip airport shuttle (surcharge)
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Wheelchair-accessible lounge
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Visual alarms in hallways
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Wheelchair-accessible van parking
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Wheelchair-accessible business center
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Well-lit path to entrance
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Wheelchair-accessible registration desk
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Wheelchairs available on site
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Wheelchair-accessible fitness center
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Bathroom emergency pull cord
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible parking
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Wheelchair-accessible public washroom
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Wheelchair-accessible path of travel
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Wheelchair-accessible path to elevator
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Stair-free path to entrance
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Wheelchair-accessible spa
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Accessible airport shuttle
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Wheelchair-accessible pool
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Elevator
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Wheelchair-accessible concierge desk
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Wheelchair-accessible restaurant
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Mountain climbing
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Mountain biking
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Ski lifts
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Ecotours
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Horse riding
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Ski area
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Fishing
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Casino
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Ice skating
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Ski equipment rentals
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Snowboarding
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Skiing lessons
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Rock climbing
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Golf lessons
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Rafting
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Hot springs
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Ski runs
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Snowshoeing
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Safari
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Golfing
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Skiing
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Snowmobiling
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Archery
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Bike parking
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Billiards/pool table
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Shopping
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24-hour fitness center
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Playground
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Hiking/biking trails
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Outdoor tennis court
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Children's pool
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Lifeguards on site
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Sauna
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Downhill skiing
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Tennis
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Bicycle rentals
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Steam room
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Outdoor pool
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Indoor pool
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Full-service spa
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Evening entertainment
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Designer stores
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Cable channels
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27-inch LCD TV
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Conference space (2691 square feet)
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Business center
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Meeting rooms - 4
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Gift shop/newsstand
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Free newspapers in lobby
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Front-desk safe
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ATM/banking services
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Library
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Elevator
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Banquet hall
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Bulgarian
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English
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Locally-owned & organized tours & activities
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Comprehensive recycling policy
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Fireplace in lobby
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At least 80% of food locally-sourced
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At least 80% lighting from LEDs
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Games
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Comprehensive food waste policy
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Double-glazed windows
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Vegetarian dining options
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TV in lobby
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Smoke-free property
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Children's pool
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Snack bar/deli
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Outdoor pool
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Free supervised childcare
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Indoor pool
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In-room child care (surcharge)
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Babysitting (surcharge)
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Free children's club
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Playground
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Laundry facilities
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Soundproofed rooms
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Luggage storage
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Multilingual staff
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Concierge services
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Hair salon
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Porter/bellhop
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Ski storage
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Daily housekeeping
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Dry cleaning service
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Ski-in/ski-out access
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Wedding services
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Ski passes
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Tour/ticket assistance
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Laundry facilities
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24-hour front desk
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Turndown service
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Terrace
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Lifeguards on site
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Pool sun loungers
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BBQ grill(s)
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Garden
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Balcony
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13 treatment rooms
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Body wraps
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Spa open daily
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Massage - Thai
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Couples treatment room(s)
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Hot tub
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Manicures and pedicures
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Facials
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Body scrubs
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Massage/treatment rooms
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Turkish bath/hammam
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Aromatherapy
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Sauna
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Body treatments
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Massage - sports
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Massage - hot stone
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Steam room
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Massage - deep-tissue
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Reflexology
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Standard Room, 1 King Bed, City View
Room Size:
387 square feet m2
|
GeneralNumber of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Square meters - 36, Ping - 10.9, Bed count minimum 1, Bed count maximum 1, Square feet - 387, City view, Number of bathrooms - 1 |
|
Superior Room, 1 King Bed, Mountain View
Room Size:
387 square feet m2
|
GeneralNumber of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Square meters - 36, Mountain view, Ping - 10.9, Bed count minimum 1, Bed count maximum 1, Square feet - 387, Number of bathrooms - 1 |
|
Superior Room, 2 Twin Beds, Mountain View
Room Size:
387 square feet m2
|
GeneralNumber of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Square meters - 36, Mountain view, Ping - 10.9, Bed count minimum 2, Square feet - 387, Number of bathrooms - 1, Bed count maximum 2 |
|
Standard Room, 2 Twin Beds, City View
Room Size:
409 square feet m2
|
GeneralNumber of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 11.5, Square meters - 38, Square feet - 409, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2 |
