Is this Lotte New York Palace pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Lotte New York Palace have a swimming pool?

No, this Lotte New York Palace does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Lotte New York Palace?

Best-rates for the Lotte New York Palace starts from $622 per night with includes Child Friendly, Internet, Air Conditioner, Parking, TV, Wellness Facilities, Restaurant, Bar, Accessibility, Security/Safety, Business Services, Bedding/Linens, Laundry, Guest Services, Entertainment, Breakfast, Wheelchair Accessible, Balcony/Terrace, Spa, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Lotte New York Palace a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Lotte New York Palace wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lotte New York Palace is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Lotte New York Palace?

Based on the information reported by the owner or manager, the Lotte New York Palace indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Lotte New York Palace?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Lotte New York Palace | Hotel in New York

| 9.0 (1764 Reviews) | 1 Bathroom

Midtown East Hotel | Lotte New York Palace

Hotel in Midtown East, New York

Luxury hotel with a full-service spa and a health club
A full-service spa, a restaurant, and a health club are available at this smoke-free hotel. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
Lotte New York Palace offers 909 accommodations with laptop-compatible safes and complimentary weekday newspapers. Beds feature premium bedding. Plasma televisions come with pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This New York hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a steam room and a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Hair dryer

Bathrobes

Toilet paper

Private bathroom

Soap

Toothbrush and toothpaste

Towels

Shampoo

Designer toiletries

Bedroom

Bed sheets

Premium bedding

Hypo-allergenic bedding

Blackout drapes/curtains

Free cribs/infant beds

Air conditioning (climate-controlled)

Free newspapers (weekdays)

In-room massage

Iron/ironing board

Slippers

Desk

Connecting rooms available

Laptop-friendly workspace

Phone

Turndown service

Laptop-compatible safe

Breakfast

Full breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 6:30 AM–noon on weekends: USD 24-100 per person

1 restaurant and 1 coffee shop/cafe

Room service available

1 bar

Coffee/tea in common area(s)

Parking

Secured covered valet parking on site (USD 110 per day)

Wheelchair-accessible parking and van parking available

Limo/town car service

Accessibility

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Wheelchair-accessible lounge

Wheelchair-accessible registration desk

Wheelchair-accessible pool

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Assistive listening devices available

Elevator

Wheelchair-accessible path of travel

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Braille signage

Wheelchair-accessible public washroom

Wheelchair-accessible spa

Wheelchair-accessible parking

Valet for wheelchair-equipped vehicle

Activities

Golfing

Hiking/biking trails

Steam room

Full-service spa

Free bicycle rentals

Fitness center

Shopping

Entertainment

Plasma TV

Pay movies

Premium channels

General

Conference center

Meeting rooms

Business center

Banquet hall

Gift shop/newsstand

Ballroom

Elevator

ATM/banking services

Free newspapers in lobby

Reception hall

Front-desk safe

French

Russian

Italian

English

Korean

Spanish

German

Smoke-free property

Guest Services

Laundry facilities

Babysitting (surcharge)

Free cribs/infant beds

Snack bar/deli

Supervised childcare (surcharge)

Tour/ticket assistance

Laundry facilities

Daily housekeeping

Porter/bellhop

24-hour front desk

Wedding services

Concierge services

Dry cleaning service

Luggage storage

Turndown service

Multilingual staff

Internet

Available in all rooms: WiFi (USD 15.99 per 24-hour period), Wired Internet (surcharge)

Available in some public areas: WiFi (USD 15.99 per 24-hour period), Wired Internet (surcharge)

Outdoors

Garden

Spa

Massage/treatment rooms

Body scrubs

Massage - hot stone

Facials

Detox wraps

Manicures and pedicures

Body wraps

Body treatments

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: 2 am contactless check-in available early check-in subject to availability late check-in subject to availability minimum check-in age: 21

Check-out

A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for usd 100.0 per day. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately usd 24 to 100 per person fee for in-room wireless internet: usd 15.99 per 24-hour period (rates may vary) fee for in-room wired internet: usd 15.99 per 24-hour period (rates may vary) fee for wireless internet in public areas: usd 15.99 per 24-hour period (rates may vary) fee for wired internet in public areas: usd 15.99 per stay (rates may vary) covered valet parking fee: usd 110 per day pet fee: usd 149 per pet, per stay service animals are exempt from fees late check-out is available for a fee (subject to availability) rollaway bed fee: usd 100.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of usd 149 per pet, per stay service animals are welcome, and are exempt from fees up to 25 lbs per pet welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Anne

Dec 1, 2025 05:01:38 AM

Review Score: 8

Summary: The location of this hotel is excellent. However, the room lacked amenities such as in-room coffee. The Pomme Palais had good takeout food and coffee, but it was expensive with long line-ups when we were there. For what we paid for the room, we would have loved an in-room Keurig machine.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed, Accessible (Skyline Cathedral View) Room Size: 360 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Shower/tub combination, Square feet - 360, Pets not allowed, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Accessible bathtub, Ping - 10, Deep soaking bathtub, Bed count minimum 1, Bed count maximum 1, City view
Suite, 2 Bedrooms, Corner (Corner) Room Size: 1675 square feet m² 3 King Bed and Queen Beds	General Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, Square feet - 1675, Number of bedrooms - 2, Pets not allowed, Ping - 47, Bed count maximum 3, Square meters - 156, Number of living rooms 1, City view, Bed count minimum 3
Room, 2 Double Beds, Accessible (Cathedral View) Room Size: 360 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Square feet - 360, Pets not allowed, Wheelchair accessible, Square meters - 33, Number of bathrooms - 1, Accessible bathtub, Ping - 10, Deep soaking bathtub, No rollaway/extra beds, Bed count minimum 2, City view, Bed count maximum 2
Superior Room, 1 King Bed, Accessible Room Size: 360 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Shower only, Square feet - 360, Pets not allowed, Wheelchair accessible, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10, Bed count minimum 1, Bed count maximum 1, City view
Room, 2 Double Beds, Accessible (Skyline Cathedral View) Room Size: 360 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Square feet - 360, Pets not allowed, Square meters - 33, Number of bathrooms - 1, Ping - 10.12, Deep soaking bathtub, No rollaway/extra beds, Bed count minimum 2, City view, Bed count maximum 2
Room, 1 King Bed, Accessible (Cathedral View) Room Size: 360 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Shower/tub combination, Square feet - 360, Pets not allowed, Wheelchair accessible, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Accessible bathtub, Ping - 10, Deep soaking bathtub, Bed count minimum 1, Bed count maximum 1, City view
Superior Room, 2 Double Beds Room Size: 360 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Square feet - 360, Pets not allowed, Extra bed count 0, Square meters - 33, Number of bathrooms - 1, Ping - 10, Deep soaking bathtub, No rollaway/extra beds, Bed count minimum 2, Bed count maximum 2
Suite, 1 Bedroom, Tower (King) Room Size: 1065 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Number of bedrooms - 1, Pets not allowed, Separate bedroom, Ping - 30, Extra bed count 1, Number of living rooms 1, Square meters - 99, Number of bathrooms - 1, Square feet - 1065, Deep soaking bathtub, Separate bathtub and shower, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Room, 2 Double Beds (Cathedral View) Room Size: 360 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Square feet - 360, Pets not allowed, Square meters - 33, Number of bathrooms - 1, Ping - 10, Deep soaking bathtub, No rollaway/extra beds, Bed count minimum 2, City view, Bed count maximum 2
Suite, 1 King Bed, Accessible, Tower (Corner) Room Size: 1210 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Number of bedrooms - 1, Ping - 34, Pets not allowed, Wheelchair accessible, Extra bed count 1, Number of living rooms 1, Square feet - 1210, Deep soaking bathtub, Separate bathtub and shower, Square meters - 112, Bed count minimum 1, Bed count maximum 1, City view
Room, 1 King Bed (Cathedral View) Room Size: 360 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Shower/tub combination, Square feet - 360, Pets not allowed, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10, Deep soaking bathtub, Bed count minimum 1, Bed count maximum 1, City view
Superior Room, 1 King Bed Room Size: 360 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Shower/tub combination, Square feet - 360, Pets not allowed, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10, Deep soaking bathtub, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed, Tower (Corner) Room Size: 1210 square feet m² 1 King Bed	General Square meters - 112.4, Rollaway/extra beds (surcharge), Shower/tub combination, Number of bedrooms - 1, Ping - 34, Pets not allowed, Separate bedroom, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 1, Square feet - 1210, Deep soaking bathtub, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Room, 2 Queen Beds, Accessible, Tower Room Size: 465 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Pets not allowed, Ping - 13, Square feet - 465, Number of bathrooms - 1, Square meters - 43, Deep soaking bathtub, No rollaway/extra beds, Bed count minimum 2, City view, Bed count maximum 2
Signature Suite, 1 King Bed, Accessible (Palace) Room Size: 1160 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Shower/tub combination, Ping - 33, Pets not allowed, Square feet - 1160, Wheelchair accessible, Extra bed count 1, Deep soaking bathtub, Square meters - 108, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 Bedroom (Palace, King) Room Size: 790 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Shower/tub combination, Number of bedrooms - 1, Ping - 22, Pets not allowed, Square feet - 790, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 1, Square meters - 73, Deep soaking bathtub, Bed count minimum 1, Bed count maximum 1, City view
Signature Suite, 1 King Bed (Palace) Room Size: 1160 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Shower/tub combination, Number of bedrooms - 1, Ping - 33, Pets not allowed, Square feet - 1160, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 1, Deep soaking bathtub, Square meters - 108, Bed count minimum 1, Bed count maximum 1, City view
Executive Suite, 1 King Bed, Tower Room Size: 655 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square feet - 655, Number of bedrooms - 1, Sofa bed, Pets not allowed, Number of living rooms 1, Extra bed count 2, Number of bathrooms - 1, Square meters - 61, Deep soaking bathtub, Separate bathtub and shower, Ping - 18, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Room, 1 King Bed, Accessible, Tower Room Size: 465 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Shower only, Pets not allowed, Ping - 13, Square feet - 465, Extra bed count 1, Number of bathrooms - 1, Square meters - 43, Bed count minimum 1, Bed count maximum 1, City view
Room, 2 Double Beds (Skyline Cathedral View) Room Size: 360 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Square feet - 360, Pets not allowed, Extra bed count 0, Square meters - 33, Number of bathrooms - 1, Ping - 10, Deep soaking bathtub, No rollaway/extra beds, Bed count minimum 2, City view, Bed count maximum 2
Room, 1 King Bed (Skyline Cathedral View) Room Size: 360 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Shower/tub combination, Square feet - 360, Pets not allowed, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10.12, Deep soaking bathtub, Bed count minimum 1, Bed count maximum 1, City view
Palace Studio Suite King Room Size: 405 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 405, Shower/tub combination, Ping - 11, Square meters - 38, Pets not allowed, Number of bathrooms - 1, Deep soaking bathtub, No rollaway/extra beds, Bed count minimum 2, City view, Bed count maximum 2
Suite, Tower (Corner with Pantry) Room Size: 1210 square feet m² 1 King Bed	General Number of bedrooms - 1, Ping - 34, Pets not allowed, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Square feet - 1210, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, Square meters - 112, Bed count minimum 1, Bed count maximum 1, City view
Executive Suite, 1 King Bed, Accessible, Tower Room Size: 655 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square feet - 655, Number of bedrooms - 1, Sofa bed, Pets not allowed, Number of living rooms 1, Extra bed count 2, Number of bathrooms - 1, Square meters - 61, Separate bathtub and shower, Ping - 18, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Executive Studio, 2 Queen Beds, Tower Room Size: 655 square feet m² 2 Queen Beds	General Number of living rooms 0, Square feet - 655, Number of bedrooms - 0, Shower/tub combination, Pets not allowed, Number of bathrooms - 1, Square meters - 61, Deep soaking bathtub, No rollaway/extra beds, Ping - 18, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2
Room, 2 Double Beds, Tower Room Size: 465 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Pets not allowed, Square feet - 465, Number of bathrooms - 1, Square meters - 43, Ping - 13.07, Deep soaking bathtub, No rollaway/extra beds, Bed count minimum 2, City view, Bed count maximum 2
Room, 1 King Bed, Tower Room Size: 463 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Shower only, Pets not allowed, Ping - 13, Extra bed count 1, Square feet - 463, Number of bathrooms - 1, Square meters - 43, Bed count minimum 1, Bed count maximum 1, City view
Superior Room, 2 Double Beds, Accessible Room Size: 360 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Square feet - 360, Pets not allowed, Wheelchair accessible, Square meters - 33, Number of bathrooms - 1, Ping - 10, No rollaway/extra beds, Bed count minimum 2, City view, Bed count maximum 2
Family Suite, Multiple Beds (Palace, 2 Kings) Room Size: 765 square feet m² 3 Double Sofa Bed and King Beds	General Number of living rooms 0, Square feet - 765, Shower/tub combination, Number of bedrooms - 2, Sofa bed, Pets not allowed, Extra bed count 1, Ping - 21, Deep soaking bathtub, No rollaway/extra beds, Square meters - 71, Bed count maximum 3, City view, Bed count minimum 3
Family Suite, Multiple Beds (Palace, King and Two Doubles) Room Size: 765 square feet m² 4 Double Sofa Bed, King Bed and Double Beds	General Bed count minimum 4, Number of living rooms 0, Square feet - 765, Shower/tub combination, Number of bedrooms - 2, Sofa bed, Pets not allowed, Extra bed count 1, Ping - 21, Deep soaking bathtub, No rollaway/extra beds, Square meters - 71, Bed count maximum 4, City view