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Mura Hotel | Hotel in Bansko

| 8.4 (272 Reviews) |   Pet Friendly  1 Bathroom  3 Guests
Old Town Hotel | Mura Hotel

Hotel in Old Town, Bansko

Comfortable Accommodations

Mura Hotel in Bansko offers comfortable rooms with balconies, private bathrooms, and city or river views. Each room includes a work desk, sofa bed, and free WiFi.

Exceptional Facilities

Guests can enjoy a sauna, steam room, hot tub, and hammam. The hotel features a restaurant, bar, and free on-site and off-site parking. Additional services include a 24-hour front desk, room service, and ski storage.

Dining Experience

The family-friendly restaurant serves local, international, and European cuisines with vegetarian options. Breakfast includes continental, buffet, full English/Irish, and vegetarian selections.

Prime Location

Located 104 mi from Sofia Airport, the hotel is a short walk from Holy Trinity Church and near Bansko Municipality. Nearby attractions include Dobarsko and Belitsa, each 20-13 mi away.

Mura Hotel is located in Bansko.

This 1 Bedroom Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Sports/Activities, Bedding/Linens, and several others. This is a 3 star rated property and has over 272 reviews with the average score of 8.4 . Coming to Bansko and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 1 Bedroom Hotel if you want to learn more about this place in Bansko. These details are authentic, as they are provided by our partner, booking.com.

This Mura Hotel in Bansko is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mura Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Pet Friendly
View
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Bedding/Linens
Skiing
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Child Friendly
Heating
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Bar
  • Fruit
  • Restaurant
  • Kids' meals
  • Special diet meals (on request)
Parking
  • Free parking
  • Parking
  • Private Parking
Activities
  • Steam room
  • Back massage
  • Spa lounge/Relaxation area
  • Horseback riding
  • Couples' massage
  • Hand massage
  • Pool table
  • Sauna
  • Full-body massage
  • Cycling
  • Neck massage
  • Massage
  • Hiking
  • Skiing
  • Hot tub
  • Head massage
  • Bike tours
  • Turkish/Steam Bath
  • Foot massage
  • Locker rooms
  • Walking tours
General
  • Elevator
  • Heating
  • Safe
  • Wifi in all areas
  • Pet friendly
  • Non-smoking rooms
  • Smoke-free property
Guest Services
  • Shuttle service
  • Baggage storage
  • 24-hour front desk
  • Laundry
  • Private check-in/out
  • Daily housekeeping
  • Lockers
  • Shuttle service (free)
  • Room service
  • Car rental
  • Ironing service
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Security/Safety
  • Key card access
  • 24-hour security
  • Fire extinguishers
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • First aid kits available
  • Cashless payment available
  • Physical distancing rules followed
  • All plates, cutlery, glasses, and other tableware sanitized
Skiing
  • Ski storage
  • Ski school
Spa
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed upon request and charges may apply.

Please note that the payment at the hotel should be done in the bulgarian lev (bgn), in case that you travel with children and need extra beds or cots, please mention this during your reservation in order to guarantee fast service upon arrival, pets are allowed up to 8 kg with additional charge of bgn 20

Reviews

Value for money:
8.76
Location:
8.78
Staff:
8.72
Facilities:
8.1
Comfort:
8.34
Cleanliness:
8.35
Vanya
Apr 18, 2026 07:00:00 AM
Review Score:   6
Bulgaria
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Staff was very helpful, it was clean
Negative: The restaurant- the menu was terrible, no choice and you should eat somewhere else
Summary: I’ll prefer do not do there again
See All Reviews

Room Arrangement

Room Info Facilities
Twin Room with Relax Center Access
Room Type: Twin
Room Size: 18 m2
2 Twin bed(s) Bed
Twin Room with Relax Center Access

Bathroom

Shampoo, Toilet, Hairdryer, Toilet paper, Body soap, Free toiletries, Towels, Shower, Private bathroom

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Desk, Seating area

General

Key card access, Carpeted, Trash cans, Heating, Smoke alarm

View

City view, River view, View, Quiet street view

Bedroom

Wardrobe or closet, Cribs, Linens

Accessibility

Shower chair, Emergency cord in bathroom, Lowered sink, Toilet with grab rails, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Sofa bed, Clothes rack

Entertainment & Family Services

Baby safety gates

Layout

Window

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Mura Hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Mura Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Mura Hotel starts from $104 per night with includes Internet, Laundry, Pet Friendly, Skiing, Restaurant, Parking, View, Spa, Heating, Hot Tub, Kitchen, Security/Safety, Sports/Activities, Bedding/Linens, Bar, Guest Services, Accessibility, Transportation/Shuttle, Wellness Facilities, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mura Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Mura Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.