NEYA Porto Hotel | Hotel in Porto

| 9.0 (1974 Reviews) |  10 Bathrooms  28 Guests
Lordelo do Ouro e Massarelos Hotel | NEYA Porto Hotel

Hotel in Lordelo do Ouro e Massarelos, Porto

NEYA Porto Hotel features a fitness center, garden, a terrace and restaurant in Porto. Featuring free bikes, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides room service, a concierge service and organizing tours for guests. At the hotel, all rooms include a desk. Each room comes with a safety deposit box, while selected rooms are equipped with a balcony and others also offer city views. Guest rooms in NEYA Porto Hotel are equipped with a flat-screen TV and free toiletries. Speaking English, Spanish, French and Portuguese at the reception, staff will be happy to provide guests with practical guidance on the area. Popular points of interest near the accommodation include Palacio da Bolsa, Ferreira Borges Market and Ribeira Square. Francisco Sá Carneiro Airport is 9.3 miles away.

NEYA Porto Hotel is located in Porto.

This 123 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Kitchen, Laundry, Guest Services, and several others. This is a 4 star rated property and has over 1974 reviews with the average score of 9 . Coming to Porto and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 123 Bedrooms Hotel if you want to learn more about this place in Porto. These details are authentic, as they are provided by our partner, booking.com.

This NEYA Porto Hotel in Porto is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “NEYA Porto Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Special diet meals (on request)
  • Kid-friendly buffet
  • Restaurant
  • Wine/Champagne
  • Bar
  • Fruit
  • Kids' meals
  • Coffee house on site
Parking
  • Electric vehicle charging station
  • Parking
  • Parking garage
  • Parking on site
  • Accessible parking
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Activities
  • Fitness
  • Bike tours
  • Fitness center
  • Temporary art galleries
  • Spa
Entertainment
  • Indoor play area
  • Board games/Puzzles
General
  • Elevator
  • Non-smoking rooms
  • Smoke-free property
  • Facilities for disabled guests
  • Soundproof rooms
  • Heating
  • Air conditioning
  • Family rooms
  • Wifi in all areas
  • Safe
Guest Services
  • Ironing service
  • Express check-in/out
  • Baggage storage
  • Room service
  • 24-hour front desk
  • Babysitting/Child services
  • Tour desk
  • Concierge
  • Car rental
  • Daily housekeeping
  • Business center
  • Dry cleaning
  • Meeting/Banquet facilities
  • Shuttle service
  • Laundry
  • Fax/Photocopying
  • Shuttle service (additional charge)
  • Private check-in/out
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Picnic area
  • Terrace
  • Sun deck
  • Outdoor furniture
  • Garden
Security/Safety
  • CCTV in common areas
  • CCTV outside property
  • Key access
  • Key card access
  • Smoke alarms
  • Security alarm
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Contactless check-in/out
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Please note that when booking more than 5 rooms, different conditions and additional supplements may apply.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 9365

Reviews

Value for money:
8.55
Location:
9.03
Staff:
9.01
Facilities:
9.02
Comfort:
9.33
Cleanliness:
9.29
Gail
Jun 1, 2026 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Breakfast was exceptional! Our room was large and comfortable with a great view overlooking the Douro River. It was quite close to an excellent fado show!
Summary: A lovely place to experience a beautiful city!
See All Reviews

Room Arrangement

Room Info Facilities
Superior Twin Room
Room Type: Twin
Room Size: 23 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower cap, Bathtub or shower, Shampoo, Body soap, Private bathroom, Free toiletries, Hairdryer, Toothbrush, Conditioner, Toilet, Towels, Towels/Sheets (extra fee), Shower, Toilet paper

General

Key access, Hardwood or parquet floors, Key card access, Laptop safe, Trash cans, Smoke Alarm, Heating, Air conditioning, Soundproof, Hypoallergenic, Safe

Media & Technology

TV, Cable channels, Satellite channels, Flat-screen TV, Pay-per-view channels, Telephone

Living Area

Desk

View

View, River view, Landmark view, City view

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by stairs only, Upper floors accessible by elevator, Emergency cord in bathroom

Room amenities

Hypoallergenic pillow, Socket near the bed, Clothes rack, Non-feather pillow
Standard Double or Twin Room
Room Type: Twin/Double
Room Size: 23 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower cap, Bathtub or shower, Shampoo, Body soap, Private bathroom, Free toiletries, Hairdryer, Toothbrush, Conditioner, Toilet, Towels, Towels/Sheets (extra fee), Shower, Toilet paper

General

Key access, Hardwood or parquet floors, Key card access, Laptop safe, Trash cans, Smoke Alarm, Heating, Air conditioning, Soundproof, Hypoallergenic, Safe

Media & Technology

TV, Cable channels, Satellite channels, Flat-screen TV, Pay-per-view channels, Telephone

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

View

Garden view, Landmark view, Inner courtyard view

Accessibility

Accessible by elevator, Upper floors accessible by stairs only, Upper floors accessible by elevator, Emergency cord in bathroom

Room amenities

Hypoallergenic pillow, Socket near the bed, Clothes rack, Non-feather pillow
Suite with River View
Room Type: Suite
Room Size: 36 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathrobe, Slippers, Shower cap, Body soap, Shampoo, Private bathroom, Free toiletries, Hairdryer, Toothbrush, Bathtub, Toilet, Conditioner, Towels, Towels/Sheets (extra fee), Shower, Toilet paper

General

Key access, Hardwood or parquet floors, Key card access, Laptop safe, Trash cans, Smoke Alarm, Heating, Air conditioning, Soundproof, Hypoallergenic, Safe

Media & Technology

TV, Cable channels, Satellite channels, Flat-screen TV, Pay-per-view channels, Telephone

Living Area

Desk, Sofa, Sitting area

View

View, River view, Landmark view, City view

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by stairs only, Upper floors accessible by elevator, Emergency cord in bathroom

Room amenities

Sofa bed, Socket near the bed, Clothes rack, Non-feather pillow, Hypoallergenic pillow
Deluxe Twin Room
Room Type: Twin
Room Size: 23 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower cap, Bathtub or shower, Shampoo, Body soap, Private bathroom, Free toiletries, Hairdryer, Toothbrush, Conditioner, Toilet, Towels, Towels/Sheets (extra fee), Shower, Toilet paper

General

Key access, Hardwood or parquet floors, Key card access, Laptop safe, Trash cans, Smoke Alarm, Heating, Air conditioning, Soundproof, Hypoallergenic, Safe

Media & Technology

TV, Cable channels, Satellite channels, Flat-screen TV, Pay-per-view channels, Telephone

Outdoors

Balcony

Living Area

Desk

View

View, River view, Landmark view, City view

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by stairs only, Upper floors accessible by elevator, Emergency cord in bathroom

Room amenities

Hypoallergenic pillow, Socket near the bed, Clothes rack, Non-feather pillow
Double Room
Room Type: Double
Room Size: 23 m2
1 Full bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower cap, Walk-in shower, Shampoo, Body soap, Private bathroom, Free toiletries, Hairdryer, Toothbrush, Conditioner, Toilet, Towels, Towels/Sheets (extra fee), Shower, Toilet paper

General

Key access, Interconnecting room(s) available, Hardwood or parquet floors, Key card access, Laptop safe, Trash cans, Smoke Alarm, Heating, Air conditioning, Soundproof, Hypoallergenic, Safe

Media & Technology

TV, Cable channels, Satellite channels, Flat-screen TV, Pay-per-view channels, Telephone

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

View

Garden view, Landmark view, Inner courtyard view

Accessibility

Entire unit wheelchair accessible, Shower chair, Upper floors accessible by stairs only, Upper floors accessible by elevator, Emergency cord in bathroom, Adapted bath, Toilet with grab rails, Accessible by elevator, Roll-in shower

Room amenities

Hypoallergenic pillow, Socket near the bed, Clothes rack, Non-feather pillow
Standard Family Room
Room Type: Family
Room Size: 35 m2
2 Twin bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower cap, Body soap, Shampoo, Private bathroom, Free toiletries, Hairdryer, Toothbrush, Conditioner, Toilet, Towels, Towels/Sheets (extra fee), Shower, Toilet paper

General

Key access, Hardwood or parquet floors, Key card access, Laptop safe, Trash cans, Smoke Alarm, Heating, Air conditioning, Soundproof, Hypoallergenic, Safe

Media & Technology

TV, Cable channels, Satellite channels, Flat-screen TV, Pay-per-view channels, Telephone

Living Area

Desk, Sofa

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

View

Garden view, Landmark view, Inner courtyard view

Accessibility

Accessible by elevator, Upper floors accessible by stairs only, Upper floors accessible by elevator, Emergency cord in bathroom

Room amenities

Fold-up bed, Sofa bed, Socket near the bed, Clothes rack, Non-feather pillow, Hypoallergenic pillow
Standard Suite
Room Type: Suite
Room Size: 45 m2
1 Queen bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower cap, Body soap, Shampoo, Private bathroom, Free toiletries, Hairdryer, Toothbrush, Conditioner, Toilet, Towels, Towels/Sheets (extra fee), Shower, Toilet paper

General

Key access, Hardwood or parquet floors, Key card access, Laptop safe, Trash cans, Smoke Alarm, Heating, Air conditioning, Soundproof, Hypoallergenic, Safe

Media & Technology

TV, Cable channels, Satellite channels, Flat-screen TV, Pay-per-view channels, Telephone

Living Area

Desk, Sofa, Sitting area

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

View

Garden view, Landmark view, Inner courtyard view

Accessibility

Accessible by elevator, Upper floors accessible by stairs only, Upper floors accessible by elevator, Emergency cord in bathroom

Room amenities

Hypoallergenic pillow, Socket near the bed, Clothes rack, Non-feather pillow
Deluxe Double Room
Room Type: Double
Room Size: 23 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower cap, Body soap, Shampoo, Private bathroom, Free toiletries, Hairdryer, Toothbrush, Conditioner, Toilet, Towels, Towels/Sheets (extra fee), Shower, Toilet paper

General

Key access, Hardwood or parquet floors, Key card access, Laptop safe, Trash cans, Smoke Alarm, Heating, Air conditioning, Soundproof, Hypoallergenic, Safe

Media & Technology

TV, Cable channels, Satellite channels, Flat-screen TV, Pay-per-view channels, Telephone

Outdoors

Balcony

Living Area

Desk

View

View, River view, Landmark view, City view

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by stairs only, Upper floors accessible by elevator, Emergency cord in bathroom

Room amenities

Hypoallergenic pillow, Socket near the bed, Clothes rack, Non-feather pillow
Deluxe Family Room
Room Type: Family
Room Size: 37 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower cap, Body soap, Shampoo, Private bathroom, Free toiletries, Hairdryer, Toothbrush, Conditioner, Toilet, Towels, Towels/Sheets (extra fee), Shower, Toilet paper

General

Key access, Hardwood or parquet floors, Key card access, Laptop safe, Trash cans, Smoke Alarm, Heating, Air conditioning, Soundproof, Hypoallergenic, Safe

Media & Technology

TV, Cable channels, Satellite channels, Flat-screen TV, Pay-per-view channels, Telephone

Outdoors

Balcony

Living Area

Desk, Sofa

View

View, River view, Landmark view, City view

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by stairs only, Upper floors accessible by elevator, Emergency cord in bathroom

Room amenities

Fold-up bed, Sofa bed, Socket near the bed, Clothes rack, Non-feather pillow, Hypoallergenic pillow
Superior Twin Room
Room Type: Twin
Room Size: 23 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower cap, Body soap, Shampoo, Private bathroom, Free toiletries, Hairdryer, Toothbrush, Conditioner, Toilet, Towels, Towels/Sheets (extra fee), Shower, Toilet paper

General

Key access, Hardwood or parquet floors, Key card access, Laptop safe, Trash cans, Smoke Alarm, Heating, Air conditioning, Soundproof, Hypoallergenic, Safe

Media & Technology

TV, Cable channels, Satellite channels, Flat-screen TV, Pay-per-view channels, Telephone

Outdoors

Balcony, Terrace

Living Area

Desk

View

View, River view, Landmark view, City view

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by stairs only, Upper floors accessible by elevator, Emergency cord in bathroom

Room amenities

Hypoallergenic pillow, Socket near the bed, Clothes rack, Non-feather pillow

FAQ's

Is this NEYA Porto Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at NEYA Porto Hotel?

Check-in time for NEYA Porto Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the NEYA Porto Hotel have a swimming pool?

No, this NEYA Porto Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in NEYA Porto Hotel?

Best-rates for the NEYA Porto Hotel starts from $202 per night with includes EV Charge Station, Business Services, Fireplace/Heating, Bar, Entertainment, Child Friendly, Air Conditioner, View, Balcony/Terrace, Security/Safety, Sports/Activities, Spa, Restaurant, Internet, Wheelchair Accessible, Transportation/Shuttle, Wellness Facilities, Kitchen, Laundry, Guest Services, Breakfast, Parking, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is NEYA Porto Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the NEYA Porto Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the NEYA Porto Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the NEYA Porto Hotel?

Based on the information reported by the owner or manager, the NEYA Porto Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for NEYA Porto Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD202
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