Sheraton Puerto Rico Resort & Casino | Resort in San Juan

| 8.9 (528 Reviews) | Pet Friendly 12 Bathrooms 41 Guests

Isla Grande Resort | Sheraton Puerto Rico Resort & Casino

Resort in Isla Grande, San Juan

Sheraton Puerto Rico Resort & Casino offers a fitness center and dining options on site as well as guest rooms with free Wi-Fi. The hotel is just over 2 miles from Historic Old San Juan. Sheraton Puerto Rico Convention Center Hotel & Casino features a 4-story, outdoor deck with a spacious infinity swimming pool. Guests will also enjoy the hotel's casino, which boasts over 400 slot machines and 16 table games. After an intense workout in the fitness center, guests can relax with a massage in the spa. The guest rooms at the Puerto Rico Convention Center Sheraton feature comfortable Sweet Sleeper Beds with pillow-top mattresses and goose-down comforters. Floor-to-ceiling windows allow natural light as well as views of the city or San Juan Bay. After a busy day, guests can relax and watch the 40-inch flat-screen TV or listen to the iPod docking station. Guests at the Sheraton Convention Center & Casino Puerto Rico will enjoy a variety of dining options from the casual poolside bar and grille to the extensive room service menu. Choices Restaurant serves American and Puerto Rican dishes, and the District Lounge is a great place for a relaxing drink.

Sheraton Puerto Rico Resort & Casino is located in San Juan.

This 453 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Hot Tub, Laundry, Wheelchair Accessible, and several others. This is a 4 star rated property and has over 528 reviews with the average score of 8.9 . Coming to San Juan and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 453 Bedrooms Resort if you want to learn more about this place in San Juan. These details are authentic, as they are provided by our partner, booking.com.

This Sheraton Puerto Rico Resort & Casino in San Juan is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Puerto Rico Resort & Casino”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Coffee house on site

Kids' meals

Wine/Champagne

Snack bar

Fruit

Special diet meals (on request)

Parking

Parking

Parking garage

Parking on site

Activities

Yoga classes

Fitness center

Casino

Live sports events (broadcast)

Locker rooms

Beauty services

Sauna

Massage

Hot tub/Jacuzzi

Bingo

Fitness

Cooking class

Live music/Performance

Evening entertainment

Steam room

Happy hour

Spa lounge/Relaxation area

Spa/Wellness packages

Spa facilities

Entertainment

Board games/Puzzles

General

Family rooms

Elevator

Air conditioning

Non-smoking rooms

Facilities for disabled guests

Pet friendly

Smoke-free property

Safe

Guest Services

Babysitting/Child services

Room service

Valet parking

Concierge

Shuttle service (free)

Express check-in/out

Baggage storage

24-hour front desk

Ironing service

ATM on site

Shuttle service

Car rental

Dry cleaning

Packed lunches

Tour desk

Shared lounge/TV area

Fax/Photocopying

Business center

Meeting/Banquet facilities

Invoice provided

Internet

Internet

Wifi

Free Wifi

Outdoors

Outdoor pool (year-round)

Terrace

Sun deck

Outdoor pool

Outdoor furniture

Security/Safety

Smoke alarms

24-hour security

Fire extinguishers

Security alarm

Key card access

Property cleaned by professional cleaning companies

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Physical distancing in dining areas

Breakfast to-go containers

Delivered food covered securely

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Mobile app for room service

Spa

Infinity pool

Beach chairs/Loungers

Swimming pool

Transportation/Shuttle

Public transit tickets

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed and charges may apply.

Upon check-in photo identification and credit card are required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, please be advised that the hotel has an incidental hold of $100 per night, the destination fee includes the following: resort fee includes-· daily complimentary shuttle to escambron beach and old san juan, · daily yoga classes, · daily aqua fitness, · daily salsa classes, · enhanced high speed internet access in guestrooms and public areas of the hotel, · two (2) complimentary bottles of water in guest rooms, replenish daily, · coffee and tea service in the room, replenished daily, · use fitness center open 24/7, · use of towels and chaise lounges at our lavish sun and pool deck, · free local calls, toll free calls access, rollaway: $40 per day, early check-ins and late checkouts are based upon availability at an additional cost. call 787-993-3641 for more information regarding cost, when travelling with pets, please note that an extra charge of $20 per room, per night applies, please also note that a pet cleaning fee of $150 per stay applies.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:

8.02

Location:

9.34

Staff:

8.92

Facilities:

8.91

Comfort:

9.04

Cleanliness:

9.04

Adam

May 10, 2026 07:00:00 AM

Review Score: 10

USA

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Clean and accessible

See All Reviews

Room Arrangement

Room Info	Facilities
Traditional Room, 1 King Room Type: Double Room Size: 29 m² 1 King bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bathtub or shower, Private bathroom, Body soap, Conditioner, Shower, Towels, Toilet, Hairdryer, Toilet paper, Shower cap, Shampoo, Free toiletries General Key card access, Trash cans, Safe, Air conditioning Media & Technology Telephone, Cable channels, Pay-per-view channels, Radio, Satellite channels, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sitting area Bedroom Childrens' cribs, Linens, Alarm clock Kitchen Coffee machine Room amenities Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed Pool and Spa Pool towels Layout Window
Traditional Room, 2 Queen Beds Room Type: Double Room Size: 29 m² 2 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bathtub or shower, Private bathroom, Body soap, Conditioner, Shower, Towels, Toilet, Hairdryer, Toilet paper, Shower cap, Shampoo, Free toiletries General Key card access, Trash cans, Safe, Air conditioning Media & Technology Telephone, Cable channels, TV, Pay-per-view channels, Radio, Satellite channels, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sitting area Bedroom Childrens' cribs, Linens, Alarm clock Kitchen Coffee machine View City view Room amenities Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed Pool and Spa Pool towels
Bay View Room, 1 King, Balcony Room Type: Double Room Size: 29 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bathtub or shower, Private bathroom, Body soap, Conditioner, Shower, Towels, Toilet, Hairdryer, Toilet paper, Shower cap, Shampoo, Free toiletries General Key card access, Trash cans, Safe, Air conditioning Media & Technology Telephone, Cable channels, Pay-per-view channels, Radio, Satellite channels, Flat-screen TV Outdoors Balcony Living Area Desk, Sitting area View View, Sea view Services Wake-up service Bedroom Childrens' cribs, Linens, Alarm clock Kitchen Coffee machine Room amenities Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed Pool and Spa Pool towels
Superior Room, 1 King Room Type: Double Room Size: 29 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bathtub or shower, Private bathroom, Body soap, Conditioner, Shower, Towels, Toilet, Hairdryer, Toilet paper, Shower cap, Shampoo, Free toiletries General Key card access, Trash cans, Safe, Air conditioning Media & Technology Telephone, Cable channels, Pay-per-view channels, Radio, Satellite channels, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sitting area View View, Sea view Bedroom Childrens' cribs, Linens, Alarm clock Kitchen Coffee machine Room amenities Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed Pool and Spa Pool towels
Superior Room, 2 Queen Beds Room Type: Double Room Size: 29 m² 2 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bathtub or shower, Private bathroom, Body soap, Conditioner, Shower, Towels, Toilet, Hairdryer, Toilet paper, Shower cap, Shampoo, Free toiletries General Key card access, Trash cans, Safe, Air conditioning Media & Technology Telephone, Cable channels, Pay-per-view channels, Radio, Satellite channels, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sitting area View View, Sea view Bedroom Childrens' cribs, Linens, Alarm clock Kitchen Coffee machine Room amenities Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed Pool and Spa Pool towels
Bay View Room, 2 Queen Beds, Balcony Room Type: Double Room Size: 29 m² 2 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bathtub or shower, Private bathroom, Body soap, Conditioner, Shower, Towels, Toilet, Hairdryer, Toilet paper, Shower cap, Shampoo, Free toiletries General Key card access, Trash cans, Safe, Air conditioning Media & Technology Telephone, Cable channels, Pay-per-view channels, Radio, Satellite channels, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk, Sitting area View View Bedroom Childrens' cribs, Linens, Alarm clock Kitchen Coffee machine Room amenities Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed Pool and Spa Pool towels
San Juan Suite, Bay View, 1 king, Sofa bed Room Type: Double Room Size: 93 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Bottle of water, Tea/Coffee maker General Key card access, Trash cans, Safe, Air conditioning Media & Technology Telephone, Cable channels, TV, Pay-per-view channels, Radio, Satellite channels, Flat-screen TV Bathroom Bathtub or shower, Private bathroom, Body soap, Conditioner, Towels, Toilet, Hairdryer, Toilet paper, Shower cap, Shampoo, Free toiletries Living Area Desk, Sitting area Outdoors Patio View View, Sea view Services Wake-up service Bedroom Childrens' cribs, Linens, Alarm clock Kitchen Coffee machine Room amenities Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed Pool and Spa Pool towels
Presidential Suite, 1 King, Sofa bed, Bay View, Whirlpool Room Type: Double Room Size: 210 m² 1 King bed(s) Bed 1 Sofa bed Bed 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker General Key card access, Trash cans, Safe, Air conditioning Media & Technology Telephone, Cable channels, Pay-per-view channels, Radio, Satellite channels, Flat-screen TV Bathroom Bathtub or shower, Private bathroom, Body soap, Conditioner, Towels, Toilet, Hairdryer, Toilet paper, Shower cap, Shampoo, Free toiletries Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sitting area, Sofa Outdoors Patio View View Bedroom Childrens' cribs, Linens, Alarm clock Kitchen Coffee machine Room amenities Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed Pool and Spa Pool towels
Executive Suite, 1 King, Sofa bed, City view Room Type: Double Room Size: 63 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Bottle of water, Tea/Coffee maker General Key card access, Trash cans, Safe, Air conditioning Media & Technology Telephone, Cable channels, TV, Pay-per-view channels, Radio, Satellite channels, Flat-screen TV Bathroom Bathtub or shower, Private bathroom, Body soap, Conditioner, Towels, Toilet, Hairdryer, Toilet paper, Shower cap, Shampoo, Free toiletries Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sitting area, Sofa Outdoors Patio Bedroom Childrens' cribs, Linens, Alarm clock Kitchen Coffee machine View City view Room amenities Feather pillow, Clothes rack, Sofa bed, Socket near the bed, Non-feather pillow Pool and Spa Pool towels
Bay View Suite, 1 King, Sofa bed, Balcony Room Type: Double Room Size: 63 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Bottle of water, Tea/Coffee maker General Key card access, Trash cans, Safe, Air conditioning Media & Technology Telephone, Cable channels, TV, Pay-per-view channels, Radio, Satellite channels, Flat-screen TV Bathroom Bathtub or shower, Private bathroom, Body soap, Conditioner, Towels, Toilet, Hairdryer, Toilet paper, Shower cap, Shampoo, Free toiletries Outdoors Patio, Balcony Living Area Desk, Sitting area View View Services Wake-up service Bedroom Childrens' cribs, Linens, Alarm clock Kitchen Coffee machine Room amenities Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed Pool and Spa Pool towels
Sundeck Suite, 1 King, Sofa bed Room Type: Double Room Size: 61 m² 1 King bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker General Key card access, Trash cans, Safe, Air conditioning Media & Technology Telephone, Cable channels, TV, Pay-per-view channels, Radio, Satellite channels, Flat-screen TV Bathroom Bathtub or shower, Private bathroom, Body soap, Conditioner, Towels, Toilet, Hairdryer, Toilet paper, Shower cap, Shampoo, Free toiletries Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sitting area, Dining area, Sofa Bedroom Childrens' cribs, Linens, Alarm clock Kitchen Coffee machine, Dining table Room amenities Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed Pool and Spa Pool towels
Traditional King Room with Adapted Tub - Mobility Accessible Room Type: Double Room Size: 29 m² 1 King bed(s) Bed 1 Queen bed(s) Bed	Accessibility Adapted bath Bedroom Childrens' cribs
Traditional King Room with Roll-in Shower - Mobility Accessible Room Type: Double Room Size: 29 m² 1 King bed(s) Bed 1 Queen bed(s) Bed	Accessibility Roll-in shower Bedroom Childrens' cribs
Traditional Double Room with Two Double Beds and Roll-in Shower - Mobility Accessible Room Type: Double Room Size: 29 m² 1 King bed(s) Bed 1 Queen bed(s) Bed	Accessibility Roll-in shower Bedroom Childrens' cribs
Traditional Room with Two Queen Beds and City View - Hearing Accessible Room Type: Quad Room Size: 29 m² 2 Queen bed(s) Bed	Accessibility Hearing accessible
Traditional King Room with City View - Hearing Accessible Room Type: Double Room Size: 29 m² 1 King bed(s) Bed	Accessibility Hearing accessible
Traditional Room with Two Queen Beds, City View and Roll-in Shower - Mobility and Hearing Accessible Room Type: Quad Room Size: 29 m² 2 Queen bed(s) Bed	Accessibility Hearing accessible, Roll-in shower, Entire unit wheelchair accessible
One-Bedroom Bayview King Suite with Sofa Bed and Roll-in Shower - Mobility and Hearing Accessible Room Type: Suite Room Size: 63 m² 1 King bed(s) Bed 1 Sofa bed Bed	Accessibility Hearing accessible, Roll-in shower, Entire unit wheelchair accessible
Traditional King Room with City View and Bathtub - Mobility and Hearing Accessible Room Type: Double Room Size: 29 m² 1 King bed(s) Bed	Accessibility Adapted bath, Hearing accessible, Entire unit wheelchair accessible
Traditional Room with Two Queen Beds, City View and Bathtub - Mobility and Hearing Accessible Room Type: Quad Room Size: 29 m² 2 Queen bed(s) Bed	Accessibility Adapted bath, Hearing accessible, Entire unit wheelchair accessible

FAQ's

Is this Isla Grande resort pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Isla Grande resort?

Check-in time for Isla Grande resort starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Isla Grande resort have a swimming pool?

Yes, this Isla Grande resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Isla Grande resort?

Best-rates for the Isla Grande resort starts from $342 per night with includes Wheelchair Accessible, Accessibility, Transportation/Shuttle, Business Services, Guest Services, Entertainment, Breakfast, Internet, Pet Friendly, Pool, TV, View, Ocean View, Balcony/Terrace, Oceanfront, Security/Safety, Air Conditioner, Parking, Sports/Activities, Wellness Facilities, Restaurant, Bar, Child Friendly, Spa, Hot Tub, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Isla Grande resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Isla Grande resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Isla Grande resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Isla Grande resort?

Based on the information reported by the owner or manager, the Isla Grande resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Isla Grande resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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