The Ballantyne, A Luxury Collection Hotel, Charlotte | Hotel in Charlotte

| 9.2 (1007 Reviews) | 1 Bathroom

Ballantyne Hotel | The Ballantyne, A Luxury Collection Hotel, Charlotte

Hotel in Ballantyne, Charlotte

2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 3 bars/lounges, a 24-hour health club, and a poolside bar.
Housekeeping is available on request.
The Ballantyne, A Luxury Collection Hotel, Charlotte offers 244 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

A 24-hour health club and complimentary bicycles are featured at the hotel. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Bathrobes

Soap

Designer toiletries

Separate bathtub and shower

Toilet paper

Shampoo

Hair dryer

Deep soaking bathtub

Towels

Bedroom

Premium bedding

Blackout drapes/curtains

Frette Italian sheets

Rollaway/extra beds (surcharge)

Pillow-top mattress

Air conditioning (climate-controlled)

Bed sheets

Free cribs/infant beds

Heating (climate-controlled)

LED light bulbs

Energy-saving switches

Laptop-compatible safe

Desk

Slippers

Turndown service

Free newspapers

Desk chair

Phone

Office

Recycling

Connecting rooms available

Mobile key entry

Water-efficient showers only

Iron/ironing board

Laptop-friendly workspace

Free local calls

Breakfast

Continental breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends: USD 14-40 for adults and USD 6-15 for children

Coffee/tea in common area(s)

2 restaurants and 1 coffee shop/cafe

24-hour room service

3 bars/lounges and 1 poolside bar

Minibar

Free bottled water

Parking

Wheelchair-accessible parking and van parking available

Free area shuttle up to 1 miles

Free RV/bus/truck parking on site

Uncovered self parking on site (USD 20 per night; includes in/out privileges)

Uncovered valet parking on site (USD 30 per night; includes in/out privileges)

Accessibility

Wheelchair-accessible concierge desk

Hardwood flooring in public areas

Elevator door width (inches): 41

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Wheelchair-accessible lounge

Well-lit path to entrance

Wheelchair-accessible path of travel

Wheelchair-accessible parking

Visual fire alarm

Wheelchair-accessible fitness center

Lever door handles

Wheelchair-accessible doorway width (inches): 34

Wheelchair-accessible restaurant

Thin carpet in public areas

Assistive listening devices available

Smooth flooring in public areas

Wheelchair-width doorways

In-room accessibility

Valet for wheelchair-equipped vehicle

14 on-site accessible parking spaces

Low-height door lock

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Stair-free path to entrance

Wheelchair-accessible spa

Tile flooring in public areas

Magnifying mirror

Pool hoist on site

Handrails in stairways

Wheelchair-accessible van parking

Assistive listening devices in meeting rooms

Stairway handrail height (inches): 36

Low-height view port in door

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Braille signage

Area rugs in public areas

Low-height electrical outlets in bathroom

Wheelchair-accessible registration desk height (inches): 42

Activities

Fitness center access

Mountain biking

Theme parks

Health/beauty spa

Motor boating

Horse riding

Ziplining

Winery tours

Boat tours

Rafting

Hiking/biking trails

Kayaking

Water skiing

Outlet shopping

Rock climbing

Fishing

Sauna

Bike parking

Indoor pool

Full-service spa

Seasonal outdoor pool

Steam room

Bicycling

Playground

24-hour fitness center

Hot tub

Shopping

Entertainment

Cable channels

55-inch LED TV

Pay movies

Premium channels

First-run movies

Netflix

Streaming services

General

Meeting rooms - 29

Conference center (6230 square feet of space)

Computer station

Coworking space

ATM/banking services

Vending machine

Reception hall

Elevator

Front-desk safe

Banquet hall

Free newspapers in lobby

Ballroom

Spanish

English

At least 80% lighting from LEDs

Fireplace in lobby

Double-glazed windows

Smoke-free property

Vegetarian dining options

Comprehensive recycling policy

Games

No plastic coffee stirrers

Biodegradable coffee stirrers

Vegan dining options

TV in lobby

Guest Services

Indoor pool

Seasonal outdoor pool

Children's games

Playground

Rollaway/extra beds (surcharge)

Free area shuttle

Pool gate

Free cribs/infant beds

Hair salon

Luggage storage

24-hour front desk

Turndown service

Porter/bellhop

Change of bedsheets (on request)

Concierge services

Tour/ticket assistance

Dry cleaning service

Daily housekeeping

Wedding services

Multilingual staff

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Outdoors

Outdoor furniture

Terrace

Pool cabanas (surcharge)

Garden

Pool umbrellas

Picnic area

Pool sun loungers

Spa

Couples treatment room(s)

Detox wraps

Hot tub

Spa open daily

Massage - hot stone

Facials

Massage - deep-tissue

18 treatment rooms

Manicures and pedicures

Body scrubs

Massage/treatment rooms

Massage - Swedish

Massage - prenatal

Body treatments

Reflexology

Sauna

Steam room

Massage - sports

Body wraps

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 21

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 57.62 per night. free cribs (infant beds)!

Payment Policy

Fee for continental breakfast: approximately usd 14 to 40 for adults, and usd 6 to 15 for children uncovered self parking fee: usd 20 per night (in/out privileges) uncovered valet parking fee: usd 30 per night (in/out privileges) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 57.62 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

ANDRE

May 1, 2026 08:58:36 PM

Review Score: 10

Summary: I have enjoyed staying at the Ballantyne Hotel for almost 20 years. It is the only place I stay when I come to Charlotte.

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Room Arrangement

Room Info	Facilities
Deluxe Room, 1 King Bed, Balcony Room Size: 355.8 square feet m² 1 King Bed	General Square feet - 355.8, Private bathroom, Square meters - 33.1, Thin carpet in room, Tile flooring in room, Balcony, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 10
Deluxe Room, 2 Queen Beds Room Size: 355 square feet m² 2 Queen Beds	General Private bathroom, Thin carpet in room, Tile flooring in room, Bathroom grab bars, Room and bed type depend on availability check-in, Square feet - 355, Extra bed count 1, Bed count minimum 2, Square meters - 33, Ping - 10, Bed count maximum 2
Deluxe Room, 1 King Bed Room Size: 355 square feet m² 1 King Bed	General Private bathroom, Thin carpet in room, Tile flooring in room, Bathroom grab bars, Room and bed type depend on availability check-in, Square feet - 355, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33, Ping - 10
Grand Room, 2 Queen Beds, Park View Room Size: 355 square feet m² 2 Queen Beds	General Private bathroom, Thin carpet in room, Tile flooring in room, Bathroom grab bars, Number of bedrooms - 1, Park view, Square feet - 355, Extra bed count 1, Bed count minimum 2, Square meters - 33, Ping - 10, Bed count maximum 2
Grand Room, 1 King Bed, Park View Room Size: 355 square feet m² 1 King Bed	General Private bathroom, Thin carpet in room, Tile flooring in room, Number of bedrooms - 1, Park view, Square feet - 355, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33, Ping - 10
Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr) Room Size: 355 square feet m² 1 King Bed	General Doorbell/telephone notification, Thin carpet in room, Number of bedrooms - 1, Accessible vanity height (inches) - 35, Transfer shower, Accessible vanity height (centimeters) - 89, Grab bar - near toilet, Extra bed count 1, Fixed shower seat, Tile flooring in room, Visual doorbell/knocker notification, Wheelchair-accessible bathroom vanity, Telephone accessibility kit, Toilet grab bar height (inches) - 35, Height-adjusted amenities, Bed count minimum 1, Roll-in shower width (centimeters) - 89, Raised toilet seat, Raised toilet seat height (inches) - 15, Hand-held showerhead, Square feet - 355, Toilet grab bar height (centimeters) - 89, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, Raised toilet seat height (centimeters) - 38, Roll-in shower width (inches) - 35, Roll-in shower, Bed count maximum 1
Junior Suite, 1 King Bed Room Size: 398 square feet m² 1 King Bed	General Private bathroom, Thin carpet in room, Tile flooring in room, Ping - 11, Separate sitting area, Square meters - 37, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 398
Deluxe Room, 2 Queen Beds, Balcony Room Size: 355.8 square feet m² 2 Queen Beds	General Square feet - 355.8, Private bathroom, Square meters - 33.1, Thin carpet in room, Tile flooring in room, Balcony, Extra bed count 1, Bed count minimum 2, Ping - 10, Bed count maximum 2
Grand Room, 1 King Bed, Balcony, Park View Room Size: 355.8 square feet m² 1 King Bed	General Square feet - 355.8, Square meters - 33.1, Thin carpet in room, Number of bedrooms - 1, Extra bed count 1, Ping - 10, Balcony or patio, Private bathroom, Tile flooring in room, Park view, Balcony, Bed count minimum 1, Bed count maximum 1
Presidential Suite, 1 King Bed, Balcony, Park View Room Size: 1195 square feet m² 1 King Bed	General Dining table, Thin carpet in room, Fireplace, Full-sized refrigerator/freezer, Microwave, Ping - 34, Location - top floor, Extra bed count 1, Square feet - 1195, Separate dining area, Private bathroom, Kitchen, Tile flooring in room, Separate sitting area, Park view, Freezer, Balcony, Bed count minimum 1, Square meters - 111, Bed count maximum 1
Executive Suite, 1 King Bed, Balcony, Park View Room Size: 796.5 square feet m² 1 King Bed	General Square meters - 74, Private bathroom, Thin carpet in room, Square feet - 796.5, Tile flooring in room, Ping - 22.4, Separate sitting area, Park view, Balcony, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Grand Room, 2 Queen Beds, Balcony, Park View Room Size: 355 square feet m² 2 Queen Beds	General Thin carpet in room, Number of bedrooms - 1, Square feet - 355, Extra bed count 1, Square meters - 33, Ping - 10, Balcony or patio, Private bathroom, Tile flooring in room, Park view, Balcony, Bed count minimum 2, Bed count maximum 2
Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr) Room Size: 355.2 square feet m² 2 Queen Beds	General Doorbell/telephone notification, Thin carpet in room, Number of bedrooms - 1, Accessible vanity height (inches) - 35, Transfer shower, Accessible vanity height (centimeters) - 89, Grab bar - near toilet, Extra bed count 1, Fixed shower seat, Tile flooring in room, Visual doorbell/knocker notification, Wheelchair-accessible bathroom vanity, Telephone accessibility kit, Square feet - 355.2, Toilet grab bar height (inches) - 35, Height-adjusted amenities, Bed count minimum 2, Roll-in shower width (centimeters) - 89, Raised toilet seat, Raised toilet seat height (inches) - 15, Hand-held showerhead, Toilet grab bar height (centimeters) - 89, Square meters - 33, Ping - 10, Private bathroom, Raised toilet seat height (centimeters) - 38, Park view, Roll-in shower width (inches) - 35, Roll-in shower, Bed count maximum 2
Cottage, 4 Bedrooms, Balcony Room Size: 3671 square feet m² 4 Double Beds	General Hardwood flooring in room, Ping - 103, Thin carpet in room, Fireplace, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Extra bed count 1, Separate dining area, Balcony or patio, Kitchen, Tile flooring in room, Balcony, Bed count minimum 4, Dining table, Area rug/s in room, Microwave, Square feet - 3671, Cookware, dishware, and utensils, Private bathroom, Separate sitting area, Freezer, Oven, Access via exterior corridors, Bed count maximum 4, Square meters - 341
Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub) Room Size: 355 square feet m² 2 Queen Beds	General Thin carpet in room, Bathtub grab bar height (centimeters) - 86, Number of bedrooms - 1, Accessible vanity height (inches) - 35, Accessible vanity height (centimeters) - 89, Grab bar - in bathtub, Grab bar - near toilet, Extra bed count 1, Bathtub grab bar height (inches) - 34, Tile flooring in room, Wheelchair-accessible bathroom vanity, Toilet grab bar height (inches) - 35, Height-adjusted amenities, Bed count minimum 2, Raised toilet seat, Raised toilet seat height (inches) - 15, Hand-held showerhead, Square feet - 355, Toilet grab bar height (centimeters) - 89, Square meters - 33, Accessible bathtub, Ping - 10, Private bathroom, Raised toilet seat height (centimeters) - 38, Bed count maximum 2
Deluxe Room, 2 Queen Beds (Hearing Accessible) Room Size: 355 square feet m² 2 Queen Beds	General Doorbell/telephone notification, Thin carpet in room, Number of bedrooms - 1, Square feet - 355, Extra bed count 1, Square meters - 33, Ping - 10, Private bathroom, Tile flooring in room, Visual doorbell/knocker notification, Telephone accessibility kit, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed (Hearing Accessible) Room Size: 355 square feet m² 1 King Bed	General Doorbell/telephone notification, Thin carpet in room, Number of bedrooms - 1, Square feet - 355, Extra bed count 1, Square meters - 33, Ping - 10, Private bathroom, Tile flooring in room, Visual doorbell/knocker notification, Telephone accessibility kit, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub) Room Size: 354 square feet m² 1 King Bed	General Doorbell/telephone notification, Thin carpet in room, Bathtub grab bar height (centimeters) - 86, Number of bedrooms - 1, Accessible vanity height (inches) - 35, Accessible vanity height (centimeters) - 89, Grab bar - in bathtub, Grab bar - near toilet, Extra bed count 1, Bathtub grab bar height (inches) - 34, Tile flooring in room, Visual doorbell/knocker notification, Wheelchair-accessible bathroom vanity, Telephone accessibility kit, Toilet grab bar height (inches) - 35, Height-adjusted amenities, Bed count minimum 1, Raised toilet seat, Raised toilet seat height (inches) - 15, Hand-held showerhead, Toilet grab bar height (centimeters) - 89, Square meters - 33, Square feet - 354, Accessible bathtub, Ping - 10, Private bathroom, Raised toilet seat height (centimeters) - 38, Bed count maximum 1
Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible) Room Size: 355 square feet m² 1 King Bed	General Doorbell/telephone notification, Thin carpet in room, Number of bedrooms - 1, Square feet - 355, Extra bed count 1, Square meters - 33, Ping - 10, Private bathroom, Tile flooring in room, Visual doorbell/knocker notification, Telephone accessibility kit, Park view, Balcony, Bed count minimum 1, Bed count maximum 1
Executive Room, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub) Room Size: 797 square feet m² 1 King Bed	General Thin carpet in room, Bathtub grab bar height (centimeters) - 86, Number of bedrooms - 1, Accessible vanity height (inches) - 35, Ping - 22, Accessible vanity height (centimeters) - 89, Grab bar - in bathtub, Grab bar - near toilet, Extra bed count 1, Bathtub grab bar height (inches) - 34, Square meters - 74, Tile flooring in room, Wheelchair-accessible bathroom vanity, Balcony, Height-adjusted amenities, Bed count minimum 1, Square feet - 797, Toilet grab bar height (centimeters) - 107, Raised toilet seat, Raised toilet seat height (inches) - 15, Hand-held showerhead, Accessible bathtub, Private bathroom, Raised toilet seat height (centimeters) - 38, Toilet grab bar height (inches) - 42, Separate sitting area, Park view, Bed count maximum 1
Grand Room, 1 King Bed, Park View (Hearing Accessible) Room Size: 354 square feet m² 1 King Bed	General Doorbell/telephone notification, Thin carpet in room, Number of bedrooms - 1, Extra bed count 1, Square meters - 33, Square feet - 354, Ping - 10, Private bathroom, Tile flooring in room, Visual doorbell/knocker notification, Telephone accessibility kit, Park view, Bed count minimum 1, Bed count maximum 1
Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub) Room Size: 355 square feet m² 1 King Bed	General Thin carpet in room, Bathtub grab bar height (centimeters) - 86, Number of bedrooms - 1, Accessible vanity height (inches) - 35, Accessible vanity height (centimeters) - 89, Grab bar - in bathtub, Grab bar - near toilet, Extra bed count 1, Bathtub grab bar height (inches) - 34, Tile flooring in room, Wheelchair-accessible bathroom vanity, Toilet grab bar height (inches) - 35, Height-adjusted amenities, Bed count minimum 1, Raised toilet seat, Raised toilet seat height (inches) - 15, Hand-held showerhead, Square feet - 355, Toilet grab bar height (centimeters) - 89, Square meters - 33, Accessible bathtub, Ping - 10, Private bathroom, Raised toilet seat height (centimeters) - 38, Park view, Bed count maximum 1
Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub) Room Size: 355 square feet m² 2 Queen Beds	General Thin carpet in room, Bathtub grab bar height (centimeters) - 86, Number of bedrooms - 1, Accessible vanity height (inches) - 35, Accessible vanity height (centimeters) - 89, Grab bar - in bathtub, Grab bar - near toilet, Extra bed count 1, Bathtub grab bar height (inches) - 34, Tile flooring in room, Wheelchair-accessible bathroom vanity, Toilet grab bar height (inches) - 35, Height-adjusted amenities, Bed count minimum 2, Raised toilet seat, Raised toilet seat height (inches) - 15, Hand-held showerhead, Square feet - 355, Toilet grab bar height (centimeters) - 89, Square meters - 33, Accessible bathtub, Ping - 10, Private bathroom, Raised toilet seat height (centimeters) - 38, Park view, Bed count maximum 2

FAQ's

Is this Ballantyne hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Ballantyne hotel have a swimming pool?

Yes, this Ballantyne hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ballantyne hotel?

Best-rates for the Ballantyne hotel starts from $330 per night with includes Spa, Fireplace/Heating, Bar, Balcony/Terrace, Sports/Activities, Wellness Facilities, Toiletries, Guest Services, Child Friendly, Accessibility, Security/Safety, Business Services, Entertainment, Internet, Laundry, Air Conditioner, Pool, Wheelchair Accessible, Transportation/Shuttle, Bedding/Linens, Restaurant, Breakfast, Hot Tub, Parking, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ballantyne hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ballantyne hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ballantyne hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ballantyne hotel?

Based on the information reported by the owner or manager, the Ballantyne hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ballantyne hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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