The Palmer House Hilton | Hotel in Chicago

| 8.2 (893 Reviews) |   Pet Friendly  1 Bathroom  50 Guests
The Loop Hotel | The Palmer House Hilton

Hotel in The Loop, Chicago

Just 1 block away from Millennium Park and the Art Institute of Chicago, this historic downtown hotel is located in Chicago’s theater and financial district and offers on-site dining options, a modern business center and spa services. A flat-screen HDTV, desk and arm chair are offered in every modern guest room at Palmer House Hilton. t Housekeeping services are available upon request. Guests can work out at the on-site fitness center or visit the on-site spa. Lockwood restaurant offers American cuisine for breakfast, lunch, and dinner. Amid the historic lobby, guests can enjoy dinner & a crafted cocktail at the Lobby Bar. The Monroe Red Line subway station is a 1-minute walk away, providing easy access to Chicago’s top attractions. Navy Pier is 2 miles away from the hotel. Please note Red, Blue, Orange, Pink, Green, and Brown line train lines are all available immediately outside of the hotel for access to attractions and both airports.

The Palmer House Hilton is located in Chicago.

This 1637 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Sports/Activities, Spa, and several others. This is a 4 star rated property and has over 893 reviews with the average score of 8.2 . Coming to Chicago and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 1637 Bedrooms Hotel if you want to learn more about this place in Chicago. These details are authentic, as they are provided by our partner, booking.com.

This The Palmer House Hilton in Chicago is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Palmer House Hilton”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Wheelchair Accessible
Private Pool
Accessibility
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Heating
Internet
Laundry

Facility Overview

Breakfast
  • Kids' meals
  • Restaurant
  • Bar
  • Wine/Champagne
  • Coffee house on site
Parking
  • Parking garage
  • Accessible parking
  • Electric vehicle charging station
  • Parking
Accessibility
  • Wheelchair accessible
Activities
  • Fitness center
  • Spa and wellness center
  • Sauna
  • Happy hour
  • Live music/Performance
  • Indoor pool
  • Spa lounge/Relaxation area
  • Fitness
  • Locker rooms
  • Massage
  • Indoor pool (year-round)
  • Spa facilities
General
  • Non-smoking rooms
  • Safe
  • Facilities for disabled guests
  • Family rooms
  • Pet friendly
  • Heating
  • Elevator
  • Air conditioning
  • Smoke-free property
Guest Services
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Room service
  • Baggage storage
  • Daily housekeeping
  • Fax/Photocopying
  • ATM on site
  • Express check-in/out
  • Dry cleaning
  • Concierge
  • Packed lunches
  • Business center
Internet
  • Wifi
  • Internet
  • Free Wifi
Security/Safety
  • Security alarm
  • Fire extinguishers
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Smoke alarms
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Mobile app for room service
  • Contactless check-in/out
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Swimming pool
  • Heated pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.

Upon check-in photo identification and credit card are required. all special requests subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, daily mandatory destination charge includes: daily $10 food and beverage credit for use in all hotel outlets, daily $25 credit towards on-site spa services, premium guestroom internet access, self-parking is available for a fee. valet parking is available for a fee. contact the property for details, requests for early arrival and/or late departure will be granted based upon availability and subject to additional charges.

Reviews

Value for money:
7.19
Location:
9.3
Staff:
8.37
Facilities:
8
Comfort:
8.37
Cleanliness:
8.27
Wiederhold
Sep 9, 2026 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Perfect location. If you are an architecture fan, everything is within a few blocks. History of place is very interesting.
Negative: Rooms are very small - but they offered an upgrade (the literally took the wall down between two rooms. Worth it.
Summary: Great location. Rich history
See All Reviews

Room Arrangement

Room Info Facilities
Double Room with Two Double Beds
Room Type: Quad
Room Size: 24 m2
2 Full bed(s) Bed
Double Room with Two Double Beds

General

Ironing facilities, Privacy curtain, Interconnected room(s) available, Smoke Alarm, Heating, Air conditioning, Safety deposit box

Media & Technology

Telephone, Cable channels, Video, Radio, TV, Pay-per-view channels

Bathroom

Hairdryer, Free toiletries

Living Area

Desk

Services

Wake-up service

Bedroom

Cribs
Deluxe Double Room with Two Double Beds
Room Type: Quad
Room Size: 28 m2
2 Full bed(s) Bed
Deluxe Double Room with Two Double Beds

General

Ironing facilities, Privacy curtain, Interconnected room(s) available, Smoke Alarm, Heating, Air conditioning, Safety deposit box

Media & Technology

Telephone, Cable channels, Video, Radio, TV, Pay-per-view channels

Bathroom

Hairdryer, Free toiletries

Living Area

Desk

Services

Wake-up service

Bedroom

Cribs
King Room
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed
King Room

General

Ironing facilities, Privacy curtain, Interconnected room(s) available, Smoke Alarm, Heating, Air conditioning, Safety deposit box

Media & Technology

Telephone, Cable channels, Video, Radio, TV, Pay-per-view channels

Bathroom

Hairdryer, Free toiletries

Living Area

Desk

Services

Wake-up service

Bedroom

Cribs
Premium King Room
Room Type: Double
Room Size: 23 m2
1 King bed(s) Bed
Premium King Room

General

Ironing facilities, Privacy curtain, Interconnected room(s) available, Smoke Alarm, Heating, Air conditioning, Safety deposit box

Media & Technology

Telephone, DVD player, Cable channels, Video, Radio, TV, Pay-per-view channels

Bathroom

Hairdryer, Bathrobe, Free toiletries

Living Area

Desk

Services

Wake-up service

Bedroom

Cribs
Double Room
Room Type: Double
Room Size: 14 m2
1 Full bed(s) Bed
Double Room

General

Ironing facilities, Privacy curtain, Smoke Alarm, Heating, Air conditioning, Safety deposit box

Media & Technology

Telephone, Cable channels, Video, Radio, TV, Pay-per-view channels

Bathroom

Hairdryer, Free toiletries

Living Area

Desk

Services

Wake-up service

Bedroom

Cribs
King Room with Bath Tub - Disability Access
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed
King Room with Bath Tub - Disability Access

General

Ironing facilities, Privacy curtain, Smoke Alarm, Heating, Air conditioning, Safety deposit box

Media & Technology

Telephone, Cable channels, Video, Radio, TV, Pay-per-view channels

Bathroom

Hairdryer, Free toiletries

Living Area

Desk

Services

Wake-up service

Bedroom

Cribs
One-Bedroom King Suite
Room Type: Suite
Room Size: 70 m2
1 King bed(s) Bed
One-Bedroom King Suite

General

Ironing facilities, Privacy curtain, Smoke Alarm, Heating, Air conditioning, Safety deposit box

Media & Technology

Telephone, Cable channels, Video, Radio, TV, Pay-per-view channels

Bathroom

Hairdryer, Bathrobe, Free toiletries

Living Area

Desk

Services

Wake-up service

Bedroom

Cribs
Double Room with Two Double Beds and Bath Tub - Mobility Access
Room Type: Quad
Room Size: 24 m2
2 Full bed(s) Bed
Double Room with Two Double Beds and Bath Tub - Mobility Access

General

Ironing facilities, Privacy curtain, Smoke Alarm, Heating, Air conditioning, Safety deposit box

Media & Technology

Telephone, Cable channels, Video, Radio, TV, Pay-per-view channels

Bathroom

Hairdryer, Free toiletries

Living Area

Desk

Services

Wake-up service

Bedroom

Cribs
Premium Double Room
Room Type: Quad
Room Size: 25 m2
2 Full bed(s) Bed
Premium Double Room

General

Ironing facilities, Privacy curtain, Interconnected room(s) available, Smoke Alarm, Heating, Air conditioning, Safety deposit box

Media & Technology

Telephone, DVD player, Cable channels, Video, Radio, TV, Pay-per-view channels

Bathroom

Hairdryer, Bathrobe, Free toiletries

Living Area

Desk

Services

Wake-up service

Bedroom

Cribs
King Room with Roll-In Shower - Disability Access
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed
King Room with Roll-In Shower - Disability Access

General

Ironing facilities, Privacy curtain, Smoke Alarm, Heating, Air conditioning, Safety deposit box

Media & Technology

Telephone, Cable channels, Video, Radio, TV, Pay-per-view channels

Bathroom

Hairdryer, Free toiletries

Living Area

Desk

Services

Wake-up service

Bedroom

Cribs
Double Room with Two Double Beds and Roll-in Shower - Mobility Access
Room Type: Quad
Room Size: 24 m2
2 Full bed(s) Bed
Double Room with Two Double Beds and Roll-in Shower - Mobility Access

General

Ironing facilities, Privacy curtain, Smoke Alarm, Heating, Air conditioning, Safety deposit box

Media & Technology

Telephone, Cable channels, Video, Radio, TV, Pay-per-view channels

Bathroom

Hairdryer, Free toiletries

Living Area

Desk

Services

Wake-up service

Bedroom

Cribs
One-Bedroom King Suite with Roll-In Shower - Mobility Access
Room Type: Suite
Room Size: 70 m2
1 King bed(s) Bed
One-Bedroom King Suite with Roll-In Shower - Mobility Access

General

Ironing facilities, Privacy curtain, Smoke Alarm, Heating, Air conditioning, Safety deposit box

Media & Technology

Telephone, Cable channels, Video, Radio, TV, Pay-per-view channels

Bathroom

Hairdryer, Free toiletries

Living Area

Desk

Services

Wake-up service

Bedroom

Cribs
Suite with Two Double Beds
Room Type: Suite
Room Size: 70 m2
2 Full bed(s) Bed
Suite with Two Double Beds

Media & Technology

Telephone, TV

Bedroom

Cribs
Deluxe Double Room
Room Type: Quad
Room Size: 33 m2
2 Full bed(s) Bed
Deluxe Double Room

Media & Technology

Telephone, TV

Bedroom

Cribs
Premium Double Room
Room Type: Quad
Room Size: 28 m2
2 Full bed(s) Bed
Premium Double Room

Media & Technology

Telephone, TV

Bedroom

Cribs
Deluxe King Room
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed
Deluxe King Room

Media & Technology

Telephone, TV

Bedroom

Cribs
Parlor Room
Room Type: Double
Room Size: 70 m2
1 Full bed(s) Bed
Parlor Room

Media & Technology

Telephone, TV

Bedroom

Cribs

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for The Palmer House Hilton starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this The Palmer House Hilton has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the The Palmer House Hilton starts from $350 per night with includes Heating, Parking, Pet Friendly, Security/Safety, Sports/Activities, Spa, Bar, Guest Services, Internet, EV Charge Station, Business Services, Wellness Facilities, Entertainment, Laundry, Pool, Restaurant, Breakfast, Child Friendly, Air Conditioner, Wheelchair Accessible, Private Pool, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Palmer House Hilton is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the The Palmer House Hilton indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.