Is this The Portman Ritz-Carlton, Shanghai pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Portman Ritz-Carlton, Shanghai have a swimming pool?

Yes, this The Portman Ritz-Carlton, Shanghai has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Portman Ritz-Carlton, Shanghai?

Best-rates for the The Portman Ritz-Carlton, Shanghai starts from $186 per night with includes Business Services, Restaurant, Hot Tub, Accessibility, Sports/Activities, Breakfast, Child Friendly, Laundry, Air Conditioner, Parking, Bedding/Linens, Spa, Bar, Guest Services, Pool, Balcony/Terrace, Security/Safety, Wellness Facilities, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Portman Ritz-Carlton, Shanghai a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Portman Ritz-Carlton, Shanghai wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Portman Ritz-Carlton, Shanghai has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Portman Ritz-Carlton, Shanghai?

Based on the information reported by the owner or manager, the The Portman Ritz-Carlton, Shanghai indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Portman Ritz-Carlton, Shanghai?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Portman Ritz-Carlton, Shanghai | Hotel in Shanghai

| 9.0 (794 Reviews) | 1 Bathroom

Jing'an Hotel | The Portman Ritz-Carlton, Shanghai

Hotel in Jing'an, Shanghai

Luxury Shanghai hotel connected to the convention center, 9-minute walk to Jing'an Temple
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
The Portman Ritz-Carlton, Shanghai offers 593 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. A nightly turndown service is provided and housekeeping is offered daily.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Hot Tub

Kitchen

Laundry

Facility Overview

Bathrooms

Separate bathtub and shower

Hair dryer

Bathrobes

Towels

Bedroom

Pillow-top mattress

Rollaway/extra beds (surcharge)

Air conditioning (climate-controlled)

Blackout drapes/curtains

Pillow menu

Premium bedding

Bed sheets

Heating (climate-controlled)

Free cribs/infant beds

Safe

Individually furnished

Slippers

Energy-saving switches

Water-efficient showers only

Desk

Connecting rooms available

Individually decorated

Recycling

Iron/ironing board (on request)

Turndown service

Phone

Desk chair

Breakfast

1 restaurant and 1 coffee shop/cafe

1 bar

Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CNY 288 for adults and CNY 144 for children

24-hour room service

Minibar

Electric kettle

Free bottled water

Parking

24-hour roundtrip train station shuttle (surcharge)

Train station shuttle on request

Height restrictions apply for onsite parking

Limited onsite parking

Self parking on site (CNY 120 per night)

Limo/town car service

Electric car charging station on site

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible business center

Portable bathtub seat

Wheelchair-accessible parking

Wheelchair-accessible path of travel

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Transfer shower

Wheelchair-accessible restaurant

Well-lit path to entrance

Activities

Health/beauty spa

Lifeguards on site

Sauna

Fitness classes

Steam room

Fitness center

Shopping mall

Shopping

Indoor pool

Outdoor pool

Hot tub

Entertainment

Cable/satellite channels

General

Computer station

Meeting rooms - 11

Conference center (60665 square feet of space)

Business center

Lockers available

Banquet hall

Front-desk safe

Free newspapers in lobby

Grocery/convenience store

Ballroom

ATM/banking services

English

Chinese (Mandarin)

Vegetarian dining options

Smoke-free property

Double-glazed windows

Vegan dining options

No plastic coffee stirrers

Comprehensive recycling policy

Guest Services

Rollaway/extra beds (surcharge)

Grocery/convenience store

Children's toys

Indoor pool

Laundry facilities

Outdoor pool

Baby bath

Free cribs/infant beds

Dry cleaning service

Porter/bellhop

Tour/ticket assistance

Change of bedsheets (on request)

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Wedding services

Concierge services

Turndown service

Multilingual staff

Outdoors

Lifeguards on site

Garden

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 6 years old or younger stays free when using existing bedding. rollaway/extra beds are available for cny 408.1 per night. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately cny 288 for adults and cny 144 for children self parking fee: cny 120 per night late check-out is available for a fee (subject to availability) rollaway bed fee: cny 408.1 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a deadbolt lock special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

Reviews

kim

Dec 25, 2025 12:18:48 PM

Review Score: 8

Summary: God service

See All Reviews

Room Arrangement

Room Info	Facilities
Club Premier Suite - King Room Size: 845 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 845, Ping - 23.89, Coffee/tea maker, Separate bedroom, Square meters - 79, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Private bathroom, Separate sitting area, Club level room, Bed count minimum 1, Bed count maximum 1, City view
Club Skyline View - King Room Size: 409 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square meters - 38, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Ping - 11.49, Private bathroom, Square feet - 409, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Skyline View - Twin Room Size: 409 square feet m² 2 Twin Beds	General Private bathroom, Number of bedrooms - 1, Ping - 11, Square meters - 38, Square feet - 409, Satellite TV service, Extra bed count 1, Bed count minimum 2, City view, LCD TV, Bed count maximum 2
Two Bedroom Penthouse Suite Room Size: 1928 square feet m²	General Square feet - 1928, Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Coffee/tea maker, Separate sitting area, Square meters - 179, Number of bathrooms - 2, City view, Ping - 54
Club Skyline View - Twin Room Size: 409 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Square meters - 38, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Ping - 11.49, Private bathroom, Square feet - 409, Club level room, Bed count minimum 2, City view, Bed count maximum 2
Club Business Studio - Twin Room Size: 516 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 516, Coffee/tea maker, Square meters - 48, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Private bathroom, Separate sitting area, Club level room, Ping - 14.50, Bed count minimum 2, City view, Bed count maximum 2
Club Deluxe City View - Twin Room Size: 409 square feet m² 2 Twin Beds	General Number of bedrooms - 1, Coffee/tea maker, Ping - 11, Square meters - 38, Satellite TV service, Extra bed count 1, LCD TV, Private bathroom, Square feet - 409, Club level room, Bed count minimum 2, City view, Bed count maximum 2
Club Deluxe City View - King Room Size: 409 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square meters - 38, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Ping - 11.49, Private bathroom, Square feet - 409, Club level room, Bed count minimum 1, Bed count maximum 1, City view
Premier Suite - Twin Room Size: 845 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 845, Number of bedrooms - 1, Coffee/tea maker, Ping - 24, Square meters - 79, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Private bathroom, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2
One Bedroom Penthouse Suite Room Size: 1163 square feet m²	General Square feet - 1163, Number of living rooms 0, Private bathroom, Square meters - 108, Number of bedrooms - 1, Coffee/tea maker, Ping - 33, Separate sitting area, City view, Number of bathrooms - 1
Deluxe - Twin Room Size: 409 square feet m² 2 Twin Beds	General Ping - 11.49, Private bathroom, Number of bedrooms - 1, Square meters - 38, Square feet - 409, Satellite TV service, Extra bed count 1, Bed count minimum 2, City view, LCD TV, Bed count maximum 2
Deluxe City View - Twin Room Size: 409 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Square meters - 38, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Private bathroom, Square feet - 409, Bed count minimum 2, City view, Bed count maximum 2
Premier Suite - King Room Size: 845 square feet m² 1 King Bed	General Square feet - 845, Number of bedrooms - 1, Coffee/tea maker, Ping - 23.75, Separate bedroom, Square meters - 79, Satellite TV service, Extra bed count 1, LCD TV, Private bathroom, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Deluxe City View - King Room Size: 409 square feet m² 1 King Bed	General Ping - 11.49, Private bathroom, Number of bedrooms - 1, Square meters - 38, Square feet - 409, Satellite TV service, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, LCD TV
Club Business Studio - King Room Size: 517 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 517, Number of bedrooms - 0, Coffee/tea maker, Square meters - 48, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Private bathroom, Separate sitting area, Club level room, Ping - 14.53, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Skyline View - King Room Size: 409 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 12, Square meters - 38, Satellite TV service, Extra bed count 1, LCD TV, Number of bathrooms - 1, Private bathroom, Square feet - 409, Bed count minimum 1, Bed count maximum 1, City view
Deluxe - King Room Size: 409 square feet m² 1 King Bed	General Toilet grab bar height (centimeters) - 90, Number of bedrooms - 1, Lever door handles, Square meters - 38, Grab bar - near toilet, Satellite TV service, Wheelchair accessible, Extra bed count 1, LCD TV, Lowered peephole/view port in door, Ping - 11.49, Private bathroom, Square feet - 409, Toilet grab bar height (inches) - 35, Bed count minimum 1, Bed count maximum 1, City view