Is this The St. Regis Shenzhen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The St. Regis Shenzhen have a swimming pool?

Yes, this The St. Regis Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The St. Regis Shenzhen?

Best-rates for the The St. Regis Shenzhen starts from $227 per night with includes Spa, Balcony/Terrace, Business Services, Wellness Facilities, Security/Safety, Bedding/Linens, Toiletries, Entertainment, Child Friendly, Air Conditioner, Pool, TV, Hot Tub, Internet, Kitchen, Laundry, Parking, Bar, Guest Services, Restaurant, Breakfast, Wheelchair Accessible, Accessibility, Sports/Activities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The St. Regis Shenzhen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The St. Regis Shenzhen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The St. Regis Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The St. Regis Shenzhen?

Based on the information reported by the owner or manager, the The St. Regis Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The St. Regis Shenzhen?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The St. Regis Shenzhen | Hotel in Shenzhen

| 9.0 (258 Reviews) | 1 Bathroom

Hotel in Luohu, Shenzhen

Luxury Shenzhen hotel connected to a shopping center, steps from KK Mall
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a snack bar/deli.
Housekeeping is available on request.
The St. Regis Shenzhen offers 290 air-conditioned accommodations with indoor private hot tubs and iPads. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 46-inch LCD televisions come with digital channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms feature washers/dryers and laptop-compatible safes. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Designer toiletries

Private bathroom

Hydromassage showerhead

Hair dryer

Towels

Separate bathtub and shower

Deep soaking bathtub

Bedroom

Free cribs/infant beds

Egyptian cotton sheets

Pillow-top mattress

Blackout drapes/curtains

Hypo-allergenic bedding

Down comforter

Premium bedding

Air conditioning

Bed sheets

Rollaway/extra beds (surcharge)

Pillow menu

Soundproofing

Washer and dryer

Desk

Phone

LED light bulbs

Local maps

Electrical adapters/chargers

Iron/ironing board

Water-efficient showers only

Guidebooks/recommendations

Connecting rooms available

Energy-saving switches

Free newspapers

Recycling

Children's slippers

Private indoor hot tub

Slippers

Turndown service

Laptop-compatible safe

Water-efficient toilets only

Restaurant dining guide

Eco-friendly cleaning products provided

Window screens

Breakfast

Coffee/tea in common area(s)

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 268 per person

24-hour room service

3 restaurants and 1 coffee shop/cafe

2 bars/lounges

Free bottled water

Coffee/tea maker

Electric kettle

Coffee/tea filters (reusable)

Minibar

Parking

Wheelchair-accessible parking available

Free self parking on site

Electric car charging station on site

Accessibility

Wheelchair-accessible path of travel

Elevator

Wheelchair-accessible registration desk

Lever door handles

Low-height counter and sink

In-room accessibility

Height-adjustable showerhead

Wheelchair-accessible fitness center

Wheelchair-accessible restaurant

Grab bar near toilet

Wheelchair-accessible business center

Visual fire alarm

Wheelchair-accessible spa

Wheelchair-accessible parking

Grab bar in bathtub

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Low-height view port in door

Wheelchair-accessible bathroom vanity

Braille signage

Low-height electrical outlets in bathroom

Activities

Hot tub

Fitness classes

Sauna

Children's pool

Yoga classes

Full-service spa

Indoor pool

24-hour fitness center

Entertainment

46-inch LCD TV

Digital channels

iPad

Pay movies

General

Business center

Meeting rooms

Free newspapers in lobby

Ballroom

Elevator

Water dispenser

Front-desk safe

Library

Banquet hall

Chinese (Mandarin)

English

Chinese (Cantonese)

No plastic soda bottles

Romance packages available

Local artist showcase

Vegetarian dining options

Couples dining

Local culture & ecosystem education

Reusable tableware only

At least 80% lighting from LEDs

Humane treatment of captive wild animals

No plastic coffee stirrers

Biodegradable coffee stirrers

Vegan dining options

Double-glazed windows

Comprehensive food waste policy

At least 80% organic food

Reusable cups only

No plastic drinking straws

Biodegradable drinking straws

Comprehensive recycling policy

At least 80% of food locally-sourced

Smoke-free property

Guest Services

Children's books

Free cribs/infant beds

Washer/dryer

Snack bar/deli

Children's pool

Laundry facilities

Rollaway/extra beds (surcharge)

Soundproofed rooms

Children's toys

Indoor pool

Change of bedsheets (on request)

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Turndown service

Luggage storage

Multilingual staff

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Vegetable garden

Garden

Terrace

Spa

Detox wraps

Hot tub

Massage - hot stone

Sauna

Body treatments

Aromatherapy

Massage/treatment rooms

Body wraps

Body scrubs

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cny 350.0 per day. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 268 per person late check-out is available for a fee (subject to availability) rollaway bed fee: cny 350.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

PEDRAM

Oct 14, 2025 11:11:52 PM

Review Score: 10

Summary: Everything were good we were happy with all service .

See All Reviews

Room Arrangement

Room Info	Facilities
2 Twin/Single Beds,Skyline View,Guest Room Room Size: 538 square feet m² 2 Twin Beds	General Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Ping - 15, Square feet - 538, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
1 King Bed,Skyline View,Guest Room Room Size: 463 square feet m² 1 King Bed	General Square meters - 43, Number of living rooms 0, Number of bedrooms - 0, Hill view, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 463, Bed count maximum 1
2 Twin/Single Beds,City View,Guest Room Room Size: 517 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 517, Number of bedrooms - 0, Ping - 15, Square meters - 48, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
1 King Bed,City View,Guest Room Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 484, Ping - 14, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1, City view
1 King Bed,City View,Caroline Astor Suite Room Size: 753 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 753, Number of bedrooms - 0, Hill view, Square meters - 70, Separate sitting area, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 21
1 King Bed,City View,Allure Suite Room Size: 753 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 753, Number of bedrooms - 0, Hill view, Square meters - 70, Separate sitting area, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Ping - 21
2 King Beds,Skyline View,2-Bedroom Presidential Suite Room Size: m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
1 King Bed,City View,St Regis Suite Room Size: 1163 square feet m² 1 King Bed	General Square feet - 1163, Number of living rooms 0, Number of bedrooms - 0, Hill view, Square meters - 108, Ping - 33, Separate sitting area, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
1 King Bed,City View,Shenzhen Suite Room Size: 947 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 947, Hill view, Ping - 27, Separate sitting area, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 88
1 King Bed,City View,Metropoltan Suite Room Size: 1109 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Hill view, Separate sitting area, Square meters - 103, Ping - 31.17, Square feet - 1109, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
1 King Bed,Skyline View,Large Room Room Size: 560 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 52, Number of bedrooms - 0, Hill view, Ping - 16, Square feet - 560, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
1 King Bed,City View,Large Room Room Size: 560 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 52, Number of bedrooms - 0, Ping - 16, Square feet - 560, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
1 King Bed,Urban View,Guest Room Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Ping - 15, Square feet - 538, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
2 Twin/Single Beds,Skyline View,Large Room Room Size: 517 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 517, Number of bedrooms - 0, Ping - 15, Hill view, Square meters - 48, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
2 Twin/Single Beds,City View,Large Room Room Size: 581 square feet m² 2 Twin Beds	General Square meters - 54, Number of living rooms 0, Number of bedrooms - 0, Ping - 16, Square feet - 581, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2